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I'm Josh "unangbangkay" Tolentino, and this is my cry for attention.

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-Resident Evil 5 isn't racist, just ignorant and unambitious
- Dude, be cool! Don't hate on Final Fantasy so much!
-Don't Blame the Genre, Blame the Game: Why JRPGs Don't Intrinsically Suck
-Thoughts on The Escapist's Piracy Issue
-Sorry Doomsayers, Japan Isn't In (much) Development Danger.
-Can Critics Be Trusted When They Don't Trust Themselves?
-The Colorless Mask: Insult or Insight?
-Your Fate is in the Cards: "The Fool's Journey" in Persona 3
-Persona 3: The Rest of The Fool's Journey
-Thoughts on Piracy: Why My Eyelid is Twitching
-Persona should be called "Pimp-sona" and its heroes are enviable pimptastic jerks
-Truth and Reconciliation: Why Persona 4's ending is super awesome
-You wanna buy some goddamn eroge. DO IT DO IT DO IT

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-Playing With Others: Playing Alone, Together
-A Time to Destroy: To Hell With Your Rules, I'm Cheating
-Feel the Hatred: The Quick Time Event
-The Start of the Affair: My Own Mute, My Own Heartstrings
-Good Idea, Bad Idea: Dynamic Difficulty Adjustment
-For Those About To Die: A Letter To The Combine Overwatch
-Other Worlds than These: I Left My Heart in Inaba
-Untapped Potential: Talk to us dirty, Mr. Developer
-The Forgotten: A Storm of Romance Under the Banner of Love

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Steam, DRM, And You: How Much Are You Giving Up?
Josh Tolentino | 1:38 AM on 11.16.2008 22 comments




Any philosophical discussions about Steam and the nature/necessity of DRM aside, Altered Beets' excellent entry made me curious as to exactly what I've given up to enjoy Valve's money pipeline.

This curiosity arose as particularly vicious lambasting of Steam, Direct2Drive, and for that matter, any digital distribution method whatsoever.

As such, I tried to look at what exactly Steam is and how it restricts (or does not restrict) your ownership of the games you have bought.

Now, I'm no programmer, professional pirate, or IT expert. About the most I know how to do is explore a directory and recognize what I figure is needed to make a program work (namely the executable). As for piracy, I know how to mount a CD image, download and apply a crack, or use a keygen. That's pretty much it. As such, I can't give you a very detailed image of what see and how the magic (or dark magic) happens.

I don't have extensive experience using any other digital distro services, though I'm aware that Direct2Drive seems to be Steam's main competitor in the field. I once used EA Link to download the expansion to Battlefield 2142, but have not grabbed it since, and I have installed Impulse to manage my retail-bought installation of Sins of a Solar Empire (Impulse is not required to launch SoaSE, but registration of the CD-key on Stardock's website is necessary to download patches and DLC).

Anyway, into the drink! In this very long-winded feature I will highlight some of the more common complaints about Steam and test their restrictions on your freedom to play! I do it for yooouuuu~



Complaint: One of the main arguments against Steam was that it was needed to launch and authenticate all purchases, downloads, and that Steam needed to be online to play. Obviously, this is a problem, as players without reliable internet access could be locked out of their games, and if Steam was unable to "phone home" when a game is launched, that game would be disabled.

Test: To test this, I would my internet connection, and attempted to launch Steam. If Steam launched, I would attempt to launch games I owned. The games I would launch included third-party titles with known offline DRM like Bioshock, Far Cry 2, Fallout 3 (all with SecuROM or an equivalent), titles with online authentication, like Multiwinia and Defcon, Valve titles like Team Fortress 2, as well as "open" games like World of Goo and Audiosurf.

Result: Success. Steam opened, attempted a login, and when it failed, asked me if I wanted to play in "Offline Mode". Steam launched in Offline Mode, no questions asked. All games launched from the front-end menu as normal, though understandably the community options were non-functional. Offline mode is known to many Steam players, and was apparently added shortly after the debacle that was the Half-Life 2 launch.

Since I was offline at the time of launching, it seemed that Steam did not need to "phone home" to allow launching. Of course, time limits may have been placed on a given game's re-authentication, as with Mass Effect's infamous SecuROM upgrade (that was later watered down due to user outcry), though that is outside of the scope of the test. Defcon and Multiwinia however, showed a per-launch authentication. By my previous experience, if Defcon made a check and failed, it would run in Demo mode.



Complaint: Steam is required to launch or install any game, and that no games bought via Steam work without Steam's launching beforehand. This is a problem because the lack of Steam would result in the loss of access. Retail-bought Steam games would not be able to launch if they did not include an installer for the Steam client.

Test: I explored the Steam directories and located the .exe files for all games tested, and attempted to access them with and without the Steam client active, online and offline.

Result: Partial Success. Far Cry 2, Fallout 3, and Bioshock all launched without incident when I accessed their .exe files directly. Obviously, their install folders were not where they would be had they been bought outside Steam, but the pathways were valid.

Unsurprisingly, the Valve games all refused to launch without Steam on. This is almost a given, as Steam is now the primary access portal for all Valve games, retail or digital. Interestingly, Introversion games (Defcon) and World of Goo all attempted to check for "Steam.dll", and failed to launch outside Steam. Ironically, in World of Goo's case, Steam actually added a level of DRM to a DRM-less game. All games launched in offline and online modes with Steam active.

I have not bought a game recently enough to tell if installing a game offline would cause trouble. Half-Life 2's authentication servers exploded at launch and delayed play for many players, including myself. I can't say whether this initial check is required to play newer Steam games, like Left 4 Dead, in their retail releases or otherwise.



Complaint: Steam games have limited installations, and DRM included in retail versions are included in Steam versions. You also need to redownload every Steam game for each computer installed.

Result: Confusing. Valve and Steam-only games just require that the Steam client be on the computer (in addition to the game files, of course) to launch. However, I have circumvented this in the above test, and in the past. I once bought a pirated copy Dark Messiah of Might and Magic, and the burned disc included specific instructions to copy ALL of the game files to the HDD, to a specific, Steam-like directory pathway, which allowed a manual, Steam-less launch.

Steam can also do an automatic offline backup of game files. This uses an in-client process to archive the game files that is unpacked on a new computer by THAT computer's Steam client.

Further confusion results when considering the fact that some third-party Steam games like Crysis Warhead and Bioshock include their original DRM, which limits installs. How can the game tell if I've used a new install if I backed up the game (using Steam) and restored it while offline? Steam doesn't use a standard uninstaller process to delete "local data" (the game files). Does that mean Steam has unintentionally circumvented SecuROM? And since Steam games CAN be pirated after all with manual file transfer, does this work for SecuROM games?



Complaint: You can't resell a Steam-bought game, nor lend it out. Valve can also restrict access to your game at any time. Steam authentication servers need to be up to use your games.

Result: More confusion, and partial truth. Yes, each Steam game is technically locked to the account that bought it, but that doesn't mean you can't sell or lend access to that account. Since the Steam client can be launched offline, all you need to do to allow a friend to log in once, and then make sure that you two never log in at the same time.

This is how I lent access to HL2 to my friend, who gave me a free authentication ticket for my birthday (Thanks Eman!) Now all he does to play the SP games is launch Steam in offline mode or use a manual launch. And using the pirate method of direct file transfer, Steam games can be played without login at all (Dark Messiah, at least). Pirated Steam games were never technically installed, and do not appear in your "my games" list. This is probably not true for every Steam game (Dark Messiah is really old, I figure they've closed that loophole by now), and if SecuROM is somehow still working, I figure the limited installs caveat still applies.

Also, it is true that Valve CAN kill your access at any time. It happened to me with the Orange Box. I had preordered it (with permission) from a friend's credit card number, but that friend had forgotten about the charge, and disputed it once his bill arrived. Valve froze my account, and I was forced to contact billing. They asked me to submit several proofs of identity for myself and my friend as well as a letter from him confirming the charge. It got cleared up over the weekend, but that was a rather harrowing time.



CONCLUSIONS: All things considered (including my lack of experience with competing products, Steam is one of the most liberal DD systems I know of. No machine lock like Marketplace, no limited installs (except for 3rd-party deals that demand it), even capable of expanded ownership (though it's a big hassle). The only thing it really seems to do is require that you launch from their frontend, and even that can be worked around in some cases. That's no more hassle than the guy who checks your receipt before you leave Costco. The first-time authentication can be a bother, but it also raises the question of your even choosing Steam in the first place if you're never online.

I understand the need for some to have a physical product. I like having the box and disc myself at times. Even a small amount of access denial is a deal-breaker for many, but in my estimation their vehement hate for Steam seems a little extreme. As far as I can tell I've given up only a small amount in terms of my rights (namely the right to physical product, the need to launch from a set portal, and the initial authentication), and the convenience outweighs the slight hassle in my book, especially considering the hoops we jump through for some other retail-borne games.

I'm certainly going to continue using it. Are you?



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18 comments | showing # 1 to 18
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Brian Szabelski's Avatar - Comment posted on 11/16/2008 02:10
Brian Szabelski
Awesome job, unang. I find that Steam is the fairest of all DRM methods: sure, they put some limitations on it, but the main issue with DRM - the reinstalling of games - is pretty painless unless the game had DRM to begin with from a third-party.
TewDee's Avatar - Comment posted on 11/16/2008 02:35
TewDee
I'm really confused when it comes to games that have limited install DRM on Steam. I have S.T.A.L.K.E.R. Clear Sky on Steam and I've installed it...oh, 7 times now. It's never come with a message that said "This game has reached it's install limit." That game came with TAGES and a three limit install (something I didn't know about before I bought it, and never would have if I knew).

I still have yet to actually play the game because the DRM crashes my computer, but that's another issue entirely.

Steam is the most fair system today with DRM. It acts as a DRM itself but is very easy to manager and I never feel like it intrudes on my computer. I buy every game I can on Steam, or at least every game that doesn't come with the usual DRM suspects. I really don't think other companies understand Steam since they still put their own DRM on Steam releases.
Sharpless's Avatar - Comment posted on 11/16/2008 02:39
Sharpless
I hate DRM in all its forms... and yet, I'm okay with Steam's DRM. It seems surprisingly fair and balanced. And frankly, I feel like I'm gaining more than enough to make up for it, considering that I can access my games from any computer that can run Steam.

Basically, everyone in the games industry could learn a thing or two from Valve, whether they're developers or retailers. Yes, Valve's cock is in my mouth, and I love it.
ajaxender's Avatar - Comment posted on 11/16/2008 03:48
ajaxender
Thats a good read, and im particularly impressed at how in depth you went despite obviously not having a huge amount of technical knowledge (i dont mean that in a mean way).

It seems the games like FarCry 2 just install the game normally, in the Steam directories (which you could do with a DVD copy, if you were so inclined). Odd that some non-Valve games do it too though.

I should say, i started using Steam a couple of years ago; i bought Half Life 2 Gold edition from EB and had to go through all of the install and update BS... on very crappy dial-up! I hated its guts back then.

But now, Steam kicks ass. The various features theyve added (especially for the community) have made it so useful I would now choose to use it even if i did not have to. Now they seem to have fixed Offline mode properly (it has often failed me in the past, but seems fine now) theres not a whole lot to complain about. It can still be a pain, but they offer many great features to offset that; and thats the way everyone should do it. None of this SecuRom bullshit.
ajaxender's Avatar - Comment posted on 11/16/2008 03:52
ajaxender
Oops! I meant its odd that some non-Valve games check for Steam running.
ZServ's Avatar - Comment posted on 11/16/2008 04:39
ZServ
I love Steam.
Alasdair Duncan's Avatar - Comment posted on 11/16/2008 05:28
Alasdair Duncan
Yeah, Steam's always worked for me. I've not got that many game bought through Steam, but the one's I do have have worked fine for me.

The only bummer is that some titles aren't available in Australia (and other countries of course), but that's life I suppose.
RJG's Avatar - Comment posted on 11/16/2008 05:52
RJG
Steam is basically an elaborate DRM system, this is true, but it actually grants rights instead of restricting them. The ability to download and play anywhere is great, and the friends list and invites to find friends playing those same games, not to mention automatic updates (how many of us hate trying to load a game of COD4 only to find we need the latest patch from a third party site plus an update to punkbuster in order to get online?) and the VAC cheat protection make the limits imposed by Steam (single online activation per install) merely a handshake in the deal between Valve and I.
Josh Tolentino's Avatar - Comment posted on 11/16/2008 09:50
Josh Tolentino
Oh, right right, I noticed a couple of things re: Punkbuster, patches, etc.

I've found Steam is less friendly to some titles, or vice-versa. Crysis Warhead's Steam version attempts to install Gamespy Comrade EVERY TIME IT LAUNCHES. The only way I can get around it is a manual .exe launch. I'm reasonably certain that this attempt also causes a bug that keeps you from skipping the 2-minute intro video when launching the multiplayer component Crysis Wars.

Steam is also snippy about retaining its file structures. Removing or renaming certain files such as intro videos, a common practice for nearly any EA game, causes Steam to "update" that game, that is, redownload the missing files, before launch. I suppose a manual launch is possible, but I imagine that heavily modded games and total conversions would be difficult to manage without some kind of Steam support added.
GoS-CPT-Stewart's Avatar - Comment posted on 11/16/2008 09:58
GoS-CPT-Stewart
Offline mode works fine on my desktop, but I can't play anything in offline mode on my laptop. Meaning the older games I bought specifically for breaks at school (original Ghost Recon, Max Payne 1&2, etc.) I can't play because the school blocks steam from connecting and offline mode doesn't work.
Josh Tolentino's Avatar - Comment posted on 11/16/2008 10:20
Josh Tolentino
Hm. Perhaps you could try connecting on an unrestricted network, then activating offline mode? The method I used was simply to shut off my LAN connection and then attempt to activate Steam so it would ask for Offline mode. For whatever reason, it can detect if you're online and logs in at earliest opportunity.

If nothing else, you can also try the manual launch as mentioned above. It's a hassle, but Steam has the option of creating desktop shortcuts for games that circumvent Steam's frontend.
UglyDuck's Avatar - Comment posted on 11/16/2008 12:08
UglyDuck
I'll keep this simple. I like steam now, because it's a functioning program that is usually good at its job and allows me to play without discs. That isn't the problem. When I first started playing Valve games, I didn't have an internet connection, but it tried to force Steam on me. At several times, it deliberately changed every shortcut on my computer to open Steam, so I had to keep a backup set of shortcuts to replace the broken ones.

I don't like software that is belligerent in its intention. Yes, I am better of with steam now, but I wasn't back then, and remember this was back in the days when it was nowhere near as user friendly as it is now. And just remember, if Valve goes bankrupt tomorrow, then we really will be fucked.
nukka jdav's Avatar - Comment posted on 11/16/2008 12:34
nukka jdav
Steam was a problem when I had no internet.

Now Steam is the most gratifying way I can play and buy PC games. It just feels so good to me, having a Live-like experience on the PC for free. I do my best to encourage and support things like Steam that make me happy, and if there is a new game out, and it comes to Steam, I will definitely buy it even though piracy is an easy way out.
SurplusGamer's Avatar - Comment posted on 11/16/2008 12:49
SurplusGamer
"Steam is basically an elaborate DRM system, this is true, but it actually grants rights instead of restricting them." - What RJG said.

Right, and I think one of the problems people have is that there's all this DRM stuff going on behind the scenes for a lot of games, whereas Steam is a very up-front experience - you load up steam, you have your list of games, and there's a shop to get more games. You're not left in very much doubt as to what happens when you buy a game on Steam. It downloads, you probably don't even need to install it, then off you go - nothing seemingly intrusive happens as part of the process, for the most part.

It's the closest thing PC owners have to console-like hassle free ease of use for gaming.
Josh Tolentino's Avatar - Comment posted on 11/16/2008 13:19
Josh Tolentino
@uglyphil

And just remember, if Valve goes bankrupt tomorrow, then we really will be fucked.

That's not entirely true. My above test notes that many of the 3rd-party games used on Steam launch just fine without it. And even then, if Valve went belly-up, the Steam program would still exist and could be opened in Offline Mode.

The only problems that could arise from Valve going belly-up would be that Valve's authentication servers would be down, and any new games not already authenticated wouldn't work. Also, I imagine that some games may require a newer version of Steam to function, like firmware for a PSP or DS, and if said version was not available, access would be blocked.

And while yes, Steam was a big problem back in the day, your complaints about it are similar to the statement such as:

"Man, amputating legs was such a hassle back in the 13th century before they invented anesthesia, so I don't think I'll be going to the doctor to treat my gangrenous leg."
Velt's Avatar - Comment posted on 11/16/2008 18:27
Velt
Never had a problem with steam, actually I love it.
JamnOnTheOne's Avatar - Comment posted on 11/16/2008 21:27
JamnOnTheOne
All that text and I still don't know how people are so accepting about:

- Can't resell something you paid $50 for and allowing Valve to lead by example and stifle the used market. No one that uses Steam has room to complain about EA, Epic, or any other developer that complains about used game sales...Since you're already supporting "the man".

- Not owning a hard copy of something you've given your hard earned money for and rather just "permanently renting" the titles.
falinter's Avatar - Comment posted on 12/02/2008 20:36
falinter
If I had a PC, I'd use Steam. Theys good folks.
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