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Drumroll ... the day has arrived.
Yep, 100 percent of all early backer orders have successfully shipped this week from our warehouse in Hong Kong and are en route to all of you still waiting patiently for your OUYA.
And yes … that means ALL early backer orders -- regardless of your geographical location, standard edition or limited edition, extra controllers, etc. -- if you are an early backer, your OUYA is on the way!
"It's not in your living room yet -- and we know that SUCKS. There are approximately 7,500 early supporters like yourself that are still waiting for their OUYA.
You want answers and we want to give them to you. So here it goes:
Two weeks ago, we provided an update through Kickstarter that 100% of early backer orders had shipped from Hong Kong. This was/is a true statement. All units were manufactured, packaged, and on route to one of our distribution facilities (based on your mailing address). At these facilities, your OUYA is labeled, scanned, and shaipped to your doorstep (hence the 1-2 week delay in receiving your shipping email and activivating your tracking code).
In your case, things didn't go as planned. It's important to note at this point that the cause(s) behind your delayed OUYA isn't the result of a single point of failure -- rather, it is the result of several small(ish) logistical hurdles (new) that we encountered late in the game.
What we do know is that 5,000 unuts will ship this weekend -- so many of you can expect your first email very soon. Do not be surprised, however, if it does not have a tracking number. In that case, you should receive a secondary email (which included your tracking number) shortly afterwards.
I don't expect this to make you feel *much* better (well maybe a little). I can tell you that everyone is pushing and working ard and YOU are important to us. If for whatever crazy reason you do not receieve your MY OUYA HAS SHIPPED email by Wednesday (6/12), we will email you. We will keep you in the loop. PROMISE.
Now, go have a great weekend. I'm getting back to work.
All my best,