Okay, so about 2 1/2 weeks ago, my 360 finally kicked :(, which was world shattering. This is the TERRIBLE story of the HELL that I had to go through to get my 360 repaired, GOD Microsoft is a bunch of fucking assholes!

Right, so my 360 finally kicked the bucket, and got RROD'd to a point where unplugging it for an hour wasn't going to fix it. (I had had it since launch, and was honestly hoping this happened soon, so I can get it fixed in warranty). So I go onto microsofts website WHICH WAS A COMPLETE PAIN IN THE ASS, I HAD TO LIKE, ENTER IN MY HOME ADDRESS AND SERIAL NUMBER. Shit took me 10 minutes. Ten minutes too long I say.. 4 Days later (too late) a box comes, with some Styrofoam and some papers that said "haha, your 360 is dead, give it to us so we can send it to Texas, where it will then disappear- but reship from Mexico magically". I packaged my baby begrudgingly and took her to the Fed Ex store and shipped her off. Shit, how was I going to watch my DVD's now? I had to use my Ps2, I can't turn that off from my couch!

So I watch my tracking number, like, every 20 minutes. Poof, my 360 goes to someshithole, Texas and is delivered to a small town right across the boarder from Mexico. Hmm? My 360 went to Cancun!? Hot Damn! Either way, a week passes, and I receive a phone call from some tool at Microsoft telling me that blah blah blah my 360 was done and was being back out to me. Fuckin' A? No :( Because I had to wait another 4 days for it to get to Philly. You're probably asking how I know that my 360 went to Mexico... well that's easy, because the 360 left from some place in Mexico on it's drive back from Cancun! 4 days later (which was excruciating. I wanted to play.) I get my 360 back, now here's the thing that really grinds my gears! I had sent them a Xbox 360 CORE unit, with the crappy not chrome button and tray? Why was my tray chrome!? ALSO- I was clearly missing one of the Rubber feet from the bottom, and upon closer inspection I HAD ALL FOUR RUBBER FEET! Oh, I also took note that Microsoft replaced my USB ports, because I told them the front two were dead (Which is true about one of them), and had marked them with a sharpie. Nope, I had brand new USB Ports. What I didn't have was a new Shell, it was still my old loveable Case, with the same old serial number, and the scratch through the barcode which was like that when i got it. So effectively, I almost got a new System, I'd love to open it and check, but I don't feel like voiding my warranty, it runs much more quiet though.


Now, this is the worst part about it- Not only did these assholes have the nerve to fix and replace parts that may (or may not...) have been broken on my Xbox 360, they give me a "free" month of Xbox Live Gold! First I get Undertow for free, and now I get a free month of Xbox Live Gold Microsoft!? What the hell is wrong with you, you fucking bastards, learn some fucking Customer Service!

NOTE:Yes, the above was mostly sarcasm, incredible sarcasm. Don't come and bitch me out because I'm complaining about fantastic customer service I received. I'm well aware of how well I was treated in this time of need. I'm also aware of the horror stories from people who haven't had such luck with their 360 getting repaired. That sucks, and I guess that everyone has a different experience.

I would like to thank Microsoft, for their awesome service, and for sending my Xbox 360 on it's most amazing vacation ever, to Cancun.