Alright so a good friend of mine comes to me today saying "Hey Ian, you play video games, you're good with computers, you're a computer science major.. Can you fix my laptop?" So of course I go uhhhh I'll take a look at it. Here's the dealio, Her laptop runs just fine when it's plugged into, but when you unplug it from the wall and it switches to battery power, after about 5 seconds it just completely turns off. Any thoughts? I'm assuming someone in this wonderfully immense community might be able to come up with something, and I dont...really...belong..to any PC troubleshooting..communities..
PS it's a dell ispiron 6000 that helps any. It's not a battery option or any kind of 'power saver' thing I could see anywhere (plus what kind of an option doesnt let you use the battery at all essentially). I figured maybe a bios issue since it basically isn't using the battery at all, but don't know much about bios or what to do there.
Ummm, how long has she had it? Maybe it's a fault with the battery. Mine went through something similar albeit 10 mins. I think the battery was busted and wasn't holding it's charge. Does she know anyone using the same battery as her? Maybe she can test that out.
I dont knwo how long she's had it, I believe she said it's always been like this though and she's never been able to use it with the battery, thats what I said first when she came to me I had said well A) dell has had issues with batteries before, and b) batteries lose charge after a while, but I didnt expect it to be literally seconds before the whole thing shuts down.
Trying someone else's battery is a good call I'm sure we could find someone, not sure what her warranty is anyway and I don't think she'd send it off since we're in the UK for the semester anyway
i work as an onsite pc technician...it's the battery. if she's lucky, there might have been a recall on that particular model. Tell her to call Dell first to see and hopefully she can get a replacement for free if still under warranty.
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Ummm, how long has she had it? Maybe it's a fault with the battery. Mine went through something similar albeit 10 mins. I think the battery was busted and wasn't holding it's charge. Does she know anyone using the same battery as her? Maybe she can test that out.
Sounds like the battery has gone dry. Try a replacement :)
bwhahaha, your serious right?
you need a new battery.
Froumz PLEASE
PLEAEZ?
I would put in one of those pictures of anime characters with their hands on their faces, but I don't know where any are. If anyone does know, halp.
I dont knwo how long she's had it, I believe she said it's always been like this though and she's never been able to use it with the battery, thats what I said first when she came to me I had said well A) dell has had issues with batteries before, and b) batteries lose charge after a while, but I didnt expect it to be literally seconds before the whole thing shuts down.
Trying someone else's battery is a good call I'm sure we could find someone, not sure what her warranty is anyway and I don't think she'd send it off since we're in the UK for the semester anyway
<-------
new battery
i work as an onsite pc technician...it's the battery. if she's lucky, there might have been a recall on that particular model. Tell her to call Dell first to see and hopefully she can get a replacement for free if still under warranty.
Did she take the stickers off the battery contacts? You wouldn't believe how many PC's I've 'FIXED' with this problem.
yeah sounds like thats a bad/old battery. seems like she needs a new one