First, if you haven't read
Part 1 of my story, please do so now.
I will resume where I left off. I was practicing my solo career the day after Part 1 was written, switching from the drums to the guitar and back, when I decided to turn my Xbox 360 off to go take care of something. When I finally found time to return to Rock Band, I walked in the room, picked up my Strat, and pressed the power button on the 360. It smugly winked at me with it's incessant red blinking until I finally realized the horror that just took place and again pushed the power button to turn it off.
"No way," I doubtfully remarked to myself. After pushing the power button once more, my Xbox made it clear that "Yes way" was the correct answer, as the dreaded 3 red rings greeted me again. I didn't know what to do now. Even my most valiant attempts at resurrecting my Xbox from the grave had failed. It had lived since October 13th, 2005 as a launch day Xbox with no problems, but just recently decided to croak. After trying the towel trick again to no avail, I went to bed disappointed. If Towely can't cure my Xbox, who can?
Although I was thinking hard about doing some sort of an x-clamp modification, I figured I would call Microsoft to see if I qualified for a free repair. My plan was, if I didn't qualify, I would try a home solution. After speaking to the entire Republic of India, I was transferred to the Xbox 360 department, where I spoke to a semi-competent lady who understood English well enough. Of course, she had to request all of the information (name, e-mail, address) I just got done telling the people that transferred me to her.
After giving up my 12 digit serial number (for the second time), she said I qualified for free repair, and that within 24-48 hours I would receive a UPS shipping label in my e-mail account. She made sure to tell me "not do include my 'ard dlive or any assesorees dat came with exbocks," and then she wished me a good day and thanked me for calling Microsoft support.
I will send my 360 out as soon as possible and be sure to update everyone if necessary. Hopefully mine doesn't get lost by UPS, MS, or both.
Please Microsoft! I don't care if I get mine back repaired, a refurb, or a brand new one, I just want one that works! Can you do that for me? Can I see green lights again to remove all thoughts of the red glow that haunts me in the night? (Ok maybe that is a bit over-dramatic, but you get my point.)
Come back to me! Wish me luck everyone, this whole RRoD thing is new for me.
[Song lyric credits: "Hemorrhage (In My Hands)," by Fuel.]
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They were fairly quick with my repair when I had the RROD. So you should be back to playing in no time its all tracked so I wouldn't worry about them loosing it.
If you have a Halo 360 I would care which one I got back =/
@Konchu: It's nice to know they were fast with yours, but I have heard of a few getting lost. Hopefully it's really rare for them to lose it!
@Dephect: I don't have any special edition, it is just a plain old premium from 2005, made a month and a half before the official launch. It is very old and has done well to last this long in my opinion.
I'm really starting to doubt the 30% thing. This kind of thing is still riddling our blogs and there's no telling how many people don't write about it. Maybe 30% was correct in that only 33% had failed at the time, but since the poll, more have failed that were manufactured and sold before the time of said poll.
@BrainDerailment: Awesome point. How can poll results be accurate when after the aforementioned poll more consoles bite the dust?
@FURNIMUS
Many new consoles have also been sold since the time of the poll. While I certainly couldn't hope to estimate the ratio, its very possible that it could remain constant.
@DTOMEK: I guess we will never know for sure unless Microsoft spills the repair ratio numbers.