Dear Microsoft and Xbox Live,
The joy that I have been experiencing with your system playing games like
Lost Odyssey and
Mass Effect have been rather substantial. This does not however excuse you from providing me with an online experience (that I must pay for) which has seen its fair share of problems in the last couple of months.
I thought that the concept was pretty straightforward. I give you money, you give me uninterrupted service and speedy connections with people who are a joy to play against/with. I do enjoy the fact that you have a great file service for downloading demos and game videos, but your constant lack of being able to see upcoming service spikes has led me to think that you might not know what you are doing when it comes to online connectivity.
This leads me to my conundrum, I enjoy the 1~2 matches that I play against online opponents every month but I don't see why I must pay for a feature that is included with a game. Should not the creators of said game and online capabilities be responsible for paying for the server time that might be used by its customers? Shouldn't all games have a memorable single player experience that I won't need multiplayer like
Halo: Combat Evolved? Did I not pay you $60 for a new game that in all actuality shouldn't cost that much considering that I pay $8 a month for online connectivity?
Microsoft, I have to say that after buying my PS3 and enjoying the free multiplayer for my games, not to mention the promise of Home soon, has led me to this. As of this month, you will no longer be allowed to take money from me for a service that should be provided for free. I will no longer buy multiplayer specific games for the Xbox 360, but will instead pick up said game on the PS3. This latest fiasco with the CoD4 maps has left a sour taste in my mouth. The money I save from not paying for your service will go into a savings that will pay for real social activities, not the one that you promised me with Xbox Live.
Regretfully cancelling my Live Gold membership,
Excremento
@Schphinkter:
no
I feel the same way.
In england it's 40 pounds sterling. So that's, what, $80 a year. Probably more than you guys and gals.
Now I'm a uni student I don't FEEL like paying for anything. Xbox Live used to be good, what happened man... you've changed.
The only time I've ever had trouble with Xbox Live was when Halo 3 first came out. After that, I've always had okay connections, except when someone with a shitty connection hosts a game. I agree that the service should be cheaper and/or free, though. MS can certainly afford it.
Frankly, I'd be more upset about the RROD, than the online service.
I bought a 13 month subscription from ebay for 30 dollars and have had next to no issues. I rule.
i agree with you.... i have made this known ever since this shit has come out... although i do to pay for it, it does give me the right to bitch as well... i say fuck microsoft and give it back to the gamers who support these rich bastards... without us they would be working at mcdonalds too
If people who have a Windows Live silver account can play online for free, why can't people with Xbox Live silver accounts play online for free?
60th comment
!Microsoft--
I too was once against paying for Live, but I can heartily say I was way wrong.
You should say a prayer friends, because PSN will be taking most of its influence from Live. On top of that, an online flawless utopia is the distant dream to aspire towards.
Ofcourse, Live will have problems now and then, but name a service that's existed that hasn't. Making mistakes only serves as something valuable to learn from.
Leave or stay on Live, its your call. I'd like Live to be free too, but what I get for my money is pretty good value, just like my broadband or digital tv there will be service problems sometimes beyond our control.
Lol, its not like PSN hasn't tripped along the way, let alone Wii online.
Been on Live since it started, can't really complain. You know, because I'm a gamer. (and so are all my out of town buddies) You'll be back. Then again, if you only played online "once or twice a month" then you were never really here to begin with.
xbox live keeps dropping the ball.
on second thought, i dont think they could ever hold onto it.
you pay money, they give you good service. is that so hard to understand???
The problem with Live is clear: if you pay money, the service should be exponentially better than the competition. It's not. It is better in some regards, but not good enough.
Right now the only reason to pay for Live is if you use the friends feature extensively. If not, you're paying to play online on a network that has been less reliable this year than the competition, which is free.
In a free service you put up with hiccups. In a pay service it's unacceptable to have more outages than your free competition.
What's hardly mentioned is that pay-to-play online service is a horrible precedent, no matter how good it is. Still, I could see the value it could have for some people. If the service is interrupted too often it loses that value.
Welcome to the dark side, my friend. I’ve been saying forever that once Sony got in-game XMB and Home running, people would start to wonder what they were paying $50/year for with Live. It hasn’t even come to that — the outages have been bad enough.
if you moan about small problems with Live, good luck with PSN (you'll need it).
and once you do get the PS3, try to make it seem less bitchy
Firstly, if you want the best of both worlds, IE: a good online service that's also free, just use a PC.
That being said, I still use live because all my friends use it, and I've never liked the playstation controllers.
Honestly, that's been pretty much the only thing that's stopped me from getting a ps3 (Until MGS4 and all that come anyway). There is no way I'm using that terrible controller unless I absolutely have to.
Come to think of it, it's the main thing that's stopped me from buying all of sony's consoles since the PS1 (Until they're pretty cheap), any action-oriented games are just plain worse with that damn thing.
People fighting over the online services... STFUAJPGs.
You guys must have better internet service than me. I've only had a couple of bad experiences with XBL, and every month I get a few random outages with my internet service...I pay several times more per month for internet than for XBL, so I guess I don't see the big deal. It was annoying not being able to get the new maps for a few hours on Friday, but nothing that would bother me that much. That's just me, though.
I just bought a PS3.....they have a LONG way to go before they match the solidity and ease of Live!.
having said that, since we are a captive customer, MS does have a huge responsibility to make sure that if we have to pay for multiplayer that the experience should be flawless. I agree that the service has sucked big time for the past several months.
You're almost as big a whiner as the guy on Evil Avatar.
I'm honestly fine with paying $4 a month and I've experienced very few problems. I'd like it to be free, but my bigger issue is just with paying $50 all at once, because even if it's just a little each month, it looks like it's hurting a lot.