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Tales of PS3 Tomfoolery: Why has God forsaken me?
Edco | 12:20 AM on 12.25.2008 16 comments


On this Christmas day, when many of you may be unwrapping some new games or maybe even a new console, I wanted to share the shenanigans I've been dealing with the past several weeks. Don't worry, it has a happy ending, sort of.



I have wanted a PS3 for some time. I was hedging my bets with Sony for a few reasons, tho I care little for console wars or fanboyishness. So with some extra ducats saved up, I hopped onto ebay to find me a 60 gig. Because backwards compatibility is how I roll. I landed a machine and waited eagerly for it to arrive. It did and I happily launched into Soul Calibur 4.

Strangely, after a few hours, it crashed. Well videogames are no stranger to software crashes so I just reset and kept going. This was also about the time Little Big Planet came out, and a bunch of friends picked it up and we wer all enjoying it. Then LBP crashed. Odd.

I was only about a dozen or so hours into the console, and soon Soul Calibur would boot and freeze consistently. Little Big Planet lasted about ten minutes. These were no mere software crashes, something was wrong and I began squinting apprehensively at my new (but actually pre-owned) PS3.

Then I got this little screen: Sony PS3 error code 80010514. WTF? This required research, and none of it was good news. At least it was known (even here on DToid), there's nothing worse than an error without any type of classification. The internets revealed to me this was a rather fatal firmware error with few workarounds. I tried reformatting, restoring, all that junk. Sadly the ebay seller would not honor his guarantee to refund or replace a defective system, he would not even return my emails looking for advice.

The ebay seller even promoted an extended warranty by a third party company. Which I chose to purchase on this rather expensive piece of used hardware. For those who may be thinking of this, I can't recommend it after my experience. After the ebay seller would not respond, I tried to activate the warranty option. But the warrantee company would not honor any defective merchandise until after 60 days (they never advertise that part). Sounds lame, I know, and it is, but they have their reasons. Might have something to do with getting scammed by people selling defective hardware and expecting the warrantee company to cover it.

So next it was on to Sony themselves, but that did not go any better. You see, the 60 gig PS3 is no longer supported by sony. They will not repair or replace it. An since my system was used, I would have to pay for that service anyways. And even if I chose to pay for that service, close to 200 bucks, they would not srvice the 60 gig at all, instead they would likely send back a 40 gig if they chose to take my claim at all. Wow, gee, thanks Sony, you guys are great.

Woe is me! I delved further into the interwebs and looked for ways to fix the damn thing myself. It's not impossible, it's really just a conglomeration of parts. The PS3 itself had devolved into not reading any discs at all, but PS Online and downloads worked fine. So the crux of the problem was just the drive. Shit, drives can be replaced.

I cracked that puppy open mostly out of frustration and desperation. I just wanted to get a look inside the thing that would not allow me to play games. Indeed everything was pretty modular and came apart well enough. I pondered my options. Whilst discussing the frustration with coworkers, my pal Enrico (the same dood who built that kick ass arcade cabinet) said he'd be glad to take a look. I've mucked around in plenty of machine before but I felt alot better handing it off to a "pro," as it were. Plus, the whole situation had me rather depressed, all I wanted to do was play some new games.

I did get to play. True gent that he is, Enrico loaned me his PS3 to use while he went off on winter break. And before he left he even let me know he found a replacement drive for mine and had some faith in getting it back up and running. But wait, there's more!!!

When I brought the loaner home, I tried to get it up and running, only to see a black screen. I freaked out. In the short span of time since i picked it up and transported it, had I broken (or cursed) my friends PS3?? He was already gone on vacation, and I didn't know what to do. I called another friend and asked if I could bring it over and try it out, maybe all my cables were bad, or my TV shorted something, I didn't know. See, I have just a plain ol AV setup, so I couldn't check to see if the HDMI worked and it was just the AV hookup that busted or something. Sure enough, at my other friends the HDMI hookup worked just fine. Fhew! But not having any HD myself, I was still without some next gen gaming :-(

As it happens I was reporting my sadness of the situation over lunch one day when another coworker offered some advice. It seems that in an HD setup, you have to go into the system settings of the PS3 and make a bunch of selections, and these selections actually turn off the AV access. The potential solution was to BLIND NAVIGATE the PS3 menu system and reset things back to AV.

Imagine the following phone conversation with another friend and his own PS3 as a guide:

"Is it on? Okay, press left a bunch of times"
"Yeah"
"Um... press right three times"
"Yeah"
"Now press up a bunch to get to the top of the menu. An then press down... eleven times."
"...9 ...10 ...11"
"Press down once. Press X. Press left. Press X twice."
"Mm hmm."

Etcetera.

Believe it or not, that shit worked. And it only took two tries! How fucking ridiculous is that? I might go so far as to say redonkulous. But the system was back on AV and the ol' PS Triple was up and running in my living room.

Joy! So I've been spending some of my break gleefully creating custom characters back in Soul Calibur 4. God I love that game. Yet this is all temporary, Hopefully my next post will describe how I got my own PS3 back and in working order. Keep those fingers crossed!



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16 comments | showing # 1 to 16

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pedrovay2003's Destructoid Blog
I'm sorry you went through so much crap with eBay.. Personally, I hate buying used consoles. If you want backwards compatibility, the original 80gb systems work fine, and you can still find those in the Metal Gear Solid 4 bundles.

Also, if you need to reset your display settings for your TV, all you have to do is hold the power button on the console itself until you hear a second beep and then let go. The display settings will go back to the default SD settings. No need to blindly navigate the menus.

It eas nice of your friend to lend you his PS3 for the time being. Hopefully your 60gb can in fact be fixed.
Scrixx's Destructoid Blog
My PS3 RROD'd.

Too bad this is not evidence because we all know that Microsoft Systems are the only ones to break down. But hey, congrats and tell me how your PS3 goes!
Qraze's Destructoid Blog
hope your machine gets fixed.
Infinite Obscurity's Destructoid Blog
My prediction about the supposed "console wars" of this gen. 3 months from now, everyone's PS3 will explode and Sony fanboys will quit making fun of the RROD. Lulz, but anyways, good luck with fixing your PSTriples.
pedrovay2003's Destructoid Blog
@Infinite

Even if my PS3 dies, I'll never stop making fun of the RROD. :P
garison's Destructoid Blog
I would never buy a used console. Just a little too risky.

I have the 80GB PS3 out of the Metal Gear Solid 4 bundle, and so far it has been backwards compatable with all of my PSX and PS2 games except for Gitaroo Man. It's a shame really, good thing I found the PSP version for $5 at an EB Games.

I hope your PS3 gets fixed! No one likes getting f*cked over by the man.
garison's Destructoid Blog
I would never buy a used console. Just a little too risky.

I have the 80GB PS3 out of the Metal Gear Solid 4 bundle, and so far it has been backwards compatable with all of my PSX and PS2 games except for Gitaroo Man. It's a shame really, good thing I found the PSP version for $5 at an EB Games.

I hope your PS3 gets fixed! No one likes getting f*cked over by the man.
robotbebop's Destructoid Blog
If the ebay seller wouldn't respond and/or honour his refund claim then he's in violation of Ebay's ToS and you could have filed a claim with ebay. I've had to do it once, they're pretty good about the whole thing really.
Kinji's Destructoid Blog
Hope you get your 60g fixed. My 60g is starting to have trouble reading discs, and I'm getting afraid it's not gonna be long before it gets worse.
Redzie's Destructoid Blog
Sorry to hear your console woes, hope you find a solution for it. I personally think of how companies (Sony and MS) are really stupid in how they handle their products and always put the consumer through hell.

As pedro said, hold down the power button to win!
HydroTonix's Destructoid Blog
I know how you feel, it's a bitch being left in the dark by assholes.
brainderailment's Destructoid Blog
Holding the power button down until it beeps a second time will reset AV settings and auto-detect your displays. One of my friends had his PS3 60Gb (out of warrantee) break recently and they fixed it with no questions asked. Maybe they just stopped servicing 60Gbs recently.
ZekeThePlumber's Destructoid Blog
"You see, the 60 gig PS3 is no longer supported by sony. They will not repair or replace it."

Are you sure about this? My PS3 is a 60 gig launch unit and malfunctioned right after Thanksgiving. I got it back from repair two days ago. It's out of warranty and I paid $150 to get it fixed. Did someone tell you that or was it customer service?
Edco's Destructoid Blog
Thanks for all the support. I knew getting a used console was a little risky and did things in a round about way... time flies by fast and its easy to let a busted console fall by the wayside so its not like I could get it all handled right away. It was a silly string of frustrating bad luck.

@Zeke: I was told by sony they could not guarantee repairs on a used 60 gig, and it would cost me 150 bucks anyways. Maybe you had a nicer rep or I didn't explain the situation properly, but I was a little miffed about spending more money. I chose to look into my own options and eventually voided any chance of sony's help as soon as I cracked it open.

@Pedrovay + Brain: Now I know!
ChronosWing's Destructoid Blog
I bought a 60gb off of ebay from a nice guy, it actually had a failed blue ray drive when he bought it, but he replaced the broken one with a working one from another broken system he had. I've had the system since September and its been working flawlessly. I'm guessing some of the 60gb models have shoddy blue ray drives as I've seen a lot of people with that model have the blue ray drive crap out on them.
Celdurant's Destructoid Blog
You could've also set it to AV mode via HDMI on your friend's HDTV. I ran into that little scare myself when I had to move the PS3 from the living room to my room. Still, that's quite the ordeal to have to go through. Thankfully my PS3 is still working in tiptop condition. I should probably take out a warranty on it though, just in case =x


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 about me

Who is Super Edco?
Since back from the retro days of yore, anytime a game would let you create a character and name it yourself, I've been using EDCO. It came about as an amalgam of my own names and the fact that an unusual number of games in those days only let you use four characters.

Videogames are a big part of my life. I've been playing and making videogames just about since there was such a thing to be done. My favorite games are RPGs and action adventures, and the rest of that list is a long one indeed.

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