Master Chief wants you... To stop being an asshole.
So there is a great article on gamasutra right now on how to fix online gaming, and I definitely recommend reading it if you are at all interested in online multiplayer. (And who isn't these days?) Go ahead and read it right now. Seriously, I won't mind.
http://www.gamasutra.com/view/feature/3604/fixing_online_gaming_idiocy_a_.php
As an avid gamer whose only online option tends to be Xbox live, this article got me thinking about things that Microsoft could do to really help improve the Xbox live experience. Anyone who has played a game over Live has probably had the occasional bad experience, if not frequently, and the community (or lack thereof) does tend to be hostile and unfriendly. There are many reasons for this, such as the Greater Internet Fuckwad Theory from Penny Arcade mentioned in the above article or an overabundance of idiots now that Microsoft has expanded online gaming into the mainstream.
I don't really know about the PSN, but here are some things I think Microsoft should do to improve the quality of games on Xbox Live.
1) Matchmaking... Make it mandatory for competitive games. Halo has a great system that always seems to match me with players of competitive skill, Call of Duty 4 does not. Now, I've played far more Call of Duty than Halo, but often I find myself leaving sessions after one or two rounds because either the gamers I'm with are too challenging, or conversely, not challenging enough. It seems like matching gamers of similar skill levels is something that should be a no-brainer, so why not do it? Microsoft puts other draconian requirements on pretty much all games published for its system either retail or through Live Arcade, so what's the harm in having one more?
This is the last thing you will see before being head shotted from 100 yards with a P90.
2) Real Community aspects... Add them please. When I first signed up for Xbox Live, I had to choose a "community." Because I have a full time job and don't have countless hours to spend memorizing maps and weapon placements and helpful glitches, I chose "Recreation." In case you're unfamiliar with the other choices, they are "Underground," "Pro," and "Family Friendly." Unfortunately, these choices are apparently cosmetic only. Why does Microsoft have these so-called communities if they aren't for anything? Personally, I think self-segregation based on these communities would be a great idea for public matchmaking, and would be a method of reinforcing or supplanting idea #1. Since it's determined only by the choice of the gamer, these communities could potentially be abused (someone tagging themselves as family friendly only to go into games and swear up a storm) but in general it would most likely be better than the way these "communities" work now.
Right now, someone is playing this game while high, and they are letting everyone know exactly how high they are.
3) Consequences... Where are they? I'm not easily offended, but arrogant pricks tossing around racial slurs really get to me. I've heard no shortage of them while playing, "niggers" and "spics" and "wetbacks," and it gets especially worse when playing with foriegn gamers. Usually I'm terribly embarrassed at the behavior of the actions of (predominately) American gamers. (Although, I've definitely experienced dickish behavior from Brits as well). Supposedly Microsoft takes reports of racism and harrassment seriously, and I've reported my share of assholes, but the amount of truly offensive hate speech being thrown around in the average match leads me to believe that perhaps the enforcement isn't as strict as Microsoft would like us to believe. And I didn't even bother to touch on the homophobic remarks...
So there you have it. Three things that could greatly improve the experience of Xbox Live. And it's going to need it when 2008 looks like it could be the year of the Playstation.
Sony wants you to bring it, Micro$$$$oft...
If you ask me XBLA needs more free games along with a better community, because we are paying for there service, unlike PSN who seem to be adding similar features to Live that Microsoft feels we are so entitled to pay for.
Also after reading the article linked above, what they mentioned about female gamers was right on the spot. I hardly ever come across them, but when I do there's nothing but negative response towards them and me for telling them to shut up already. But... thats a topic for another time.
In the end, mean and stupid people act like jerks when they know they can get away with it.
Xbox people, please remove the demo arcade games I played last year from my "games played list"! It's simple, just remove all arcade games with 0 gamer points!
So are so many D-bags on live.
sigh...
2) My ideas for improvement are focused on long term methods to improve the overall experience of Xbox live for everyone, not just people annoyed by d-bags. Communities (like Dtoid, for example) self-segregate on the Internet all the time, so I don't see why it wouldn't work for online gaming. Like I said in my blog, it wouldn't be perfect but it would probably be better than the current model.