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Damn, I would never do auto-pay for an MMO or something. Can't believe they got their account emptied, then someone died when they couldn't pay the electricity... Retarded...
Heh most of this stuff really wouldn't surprise me. I heard a rumour that one of the reasons why there is no cross-game chat on the PS3 had to do with EA not developing a bunch of their games to the proper code that Sony set. They'd apparently pull support for the console if Sony did allow chat since it would make their games look bad. Getting people killed is a lot shittier though o__O
EA has killed off so many great game companies shortly after buying them up. RIP Westwood, just to mention one of the many companies killed off by EA's shortsightedness and pursuit of profits at all costs.
EA is not evil - just greedy. Extremely greedy. Every time they fuck their customers I can only shrug...they consistently have a negative impact on the gaming industry.
EA is not evil - just greedy. Extremely greedy. Every time they fuck their customers I can only shrug...they consistently have a negative impact on the gaming industry.
I had called EA's customer service earlier this year. It was rather amazing how untrained the guy was and how desperate he was to keep me on just so he could wind down the clock for interesting conversations about games.
More my code for Shadows of the Damned's downloadable soundtrack wasn't working for me. For some reason since I created my account on the Bioware site I was supposed to try there. I had bought DA:O used weeks prior and, of course, you have to register that. regardless.
Didn't make sense that I could input the code in the Bioware areas and didn't work anyway. Eventually, we got it to work out and I was as nice as I could be about the situation. We talked about some games to pass the time while we got it figured out. Kinda felt bad for the guy since it really did seem like he was using my call just so he couldn't get caught up in another and potentially stay longer.
I don't think I'll be buying from EA again period. I only got SotD because it was a Grasshopper game, I don't think they'll be going back to EA, though.
More my code for Shadows of the Damned's downloadable soundtrack wasn't working for me. For some reason since I created my account on the Bioware site I was supposed to try there. I had bought DA:O used weeks prior and, of course, you have to register that. regardless.
Didn't make sense that I could input the code in the Bioware areas and didn't work anyway. Eventually, we got it to work out and I was as nice as I could be about the situation. We talked about some games to pass the time while we got it figured out. Kinda felt bad for the guy since it really did seem like he was using my call just so he couldn't get caught up in another and potentially stay longer.
I don't think I'll be buying from EA again period. I only got SotD because it was a Grasshopper game, I don't think they'll be going back to EA, though.
In college, my professors told me this is investigative journalism! WHOOOOOAAAAAAA!
Well, it's mass investigative journalism anyways, from reddit.
Well, it's mass investigative journalism anyways, from reddit.
Ugh that story about the breathing apparatus failing...makes me sick to my stomach. One of my friends got his start in the industry at EA, he hightailed it out of there as soon as he was able to get another offer. They treat their employees like dirt, and it's not a little-known fact that companies who don't treat their employees well can't treat their customers well. It's literally impossible - employees are your connection to the outside, your lifeline. You fail them and you fail everyone else.
@Caitlin Cooke So true, still I dont think this differs from pretty much any other company out there. I cant really think of any big company like this that has a remotely good Customer Support.
I think that EA is a large corporation that is acting like many large corporations do. It's a shame but many large corporations go for an ISO certification which is supposed to ensure everyone is treated fairly by reducing the job down to checkmarks on a box to ensure quality service to the customer... but those checkmarks reduce the employees to a non-human level and everyone is looked at as simply a cog in a large machine. It becomes de-humanizing and the entire process is geared not just towards "quality" but mostly towards "profit". Performance numbers become attached to everything.
The quest for "quality" through ISO or TQM (total quality management) has killed off quality in more companies than I can count.
The quest for "quality" through ISO or TQM (total quality management) has killed off quality in more companies than I can count.
You should put this into the Blogs of mine you SHOULD read section. I really do not like EA anymore. I picked up BF3 and I like it but I have this feeling I was ripped off for some reason. (besides the fact that I got it for PS3 and it didnt come with BF1943)
I haven't played a Madden game in years because they are just not up to par quality wise. The Hockey games and Fifa games are awesome but some of the features that you have to pay for should really be included in the game. Like the card BS the guy on Reddit was talking about. Mass Effect is awesome but I bought it for PS3 new and I still had to pay for the Cerberus system that came with the 360 version before my Xbox broke. I feel like all EA cares about is money and it shows in the games. I dont think Im ever gonna buy an EA game again except for ME3.
I haven't played a Madden game in years because they are just not up to par quality wise. The Hockey games and Fifa games are awesome but some of the features that you have to pay for should really be included in the game. Like the card BS the guy on Reddit was talking about. Mass Effect is awesome but I bought it for PS3 new and I still had to pay for the Cerberus system that came with the 360 version before my Xbox broke. I feel like all EA cares about is money and it shows in the games. I dont think Im ever gonna buy an EA game again except for ME3.
