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Voting with Your Wallet: Microsoft & 'Moral Choice' at the Cash Register
Cadtalfryn | 2:41 PM on 09.15.2009 19 comments


Yesterday I was asked why I bought a PS3 like it was some sort of status symbol in the gaming world. It were as if I had just purchased a Bentley and was sipping fine champagne and enjoying caviar, whilst enjoying my Blu Ray, and having titillating conversation with fellow members of the elite about mocking the poor commoners with their Xboxes. The question stimulated some thoughts that were not at the forefront of my mind. Why did I “shell out” for a PS3 when I could have just as easily got a 360? One might chalk it up to brand loyalty or personal choice, but my reasoning went in a direction we, as gamers, do not often talk about:

One of the best ways we, as consumers, can show our support, or lack thereof for someone, something, or in this case: a company and its business practices, is by voting with our wallets. Personally, I am majoring in environmental studies and political science in college right now, and this voting is something I do on a daily basis. Every time I take my wallet out of my pocket I can’t help but think of the implications. It may not be the most fun thing to do, and sometimes I think being ignorant would be a little more blissful, but in general I am happy to sacrifice some things if I think it’s morally justified.

You vote every time you eat. This is one of the big reasons I became a vegetarian. I could not go on to support the meat and corn industries that, amongst many other issues, have subsequently created a growing Dead Zone the size of the State of New Jersey off the coast of Louisiana in the Gulf of Mexico in which nothing can ever live again.

You vote every time you purchase something in the game industry as well. Recently, I decided I was not comfortable purchasing anything from Activision-Blizzard because of the viewpoints their CEO has made abundantly clear and because their practices echo such sentiments. I am sure Starcraft II will be a blast, but I have decided that I cannot support that business as it is currently operating. I am not even going to buy them used or pirate them, to stiff Kotick for the 60 dollars. If I did buy them and then expressed my enjoyment for them, it might serve as a recommendation to others to purchase the games, and then my boycott will be for naught.

Finally, I am getting to the subject of this rant, why I cannot support Microsoft. It’s fairly obvious that Microsoft does not respect its customers. That sentiment has been expressed a great deal, especially here at Destructoid. Jim Sterling said it far better there than I could hope to right now after a night of collegiate binge drinking. I have not made a secret of it, but Nintendo of Japan is and has always been one of my favourite companies in gaming. A large reason of this is because it is evident that they have a love for what they do, and have a healthy respect for their fans and customers, no matter how much NoA tramples on that, or “hardcore gamers” shit on them for trying to bring a medium that we have all enjoyed for years to an expanded audience.

Microsoft has no such love for gaming and gamers. Steve Ballmer is in the business of making games to make money. Satoru Iwata makes money to stay in the business and make more games.

Microsoft entered the console gaming market merely to compete with Sony for market share, after the PS2 killed off the Dreamcast. That is all well and good, even if I don’t particularly like some of the unsavoury aspects of capitalism, I realise that it is perfectly legitimate to enter a business merely to make money. However, Microsoft, like Activision, charges for things, not because they think it is worth it, but because they can. This ranges from the wireless modem, to dash themes, the ability to use the internet you are already paying for with Microsoft’s network, clothes for your MS Mii and I don’t want to get started about some of the pricing for downloadable titles. Microsoft knows people will still buy it, so they might as well charge for it, even if its a betrayal to their loyal customers.



So when I began to have interest in purchasing either a 360 or a PS3, again this dilemma of voting with my wallet came into question. Both are rather humongous faceless corporations that I have had prior experience with their products outside the gaming market. I never had an affinity for either the Playstation or the XBOX brands, because I was always a Nintendo and Sega guy. Both systems have exclusive games I am interested in playing. However, after looking into it, it became very apparent that for a 360 to function on the same level as a PS3 it would be more expensive, not only upfront but also over time as well.

In a potential 10 year life cycle you could spend 500 dollars on XBL membership. Don’t get me wrong, I know it is a great online service, if you’re willing to pay for it. That’s 500 dollars that could have added roughly 10 titles to your system’s library or purchased your next console. That’s 500 dollars that should have stayed in your pocket to begin with. However, at only a few dollars a month, no one seems to really notice or care too much.

Anyone sucked into purchasing a 360 Arcade at its economical price and wanted the capabilities of a fully upgraded system have found themselves spending far more than buying the more expensive models or the stereotypically expensively priced PS3 would have. It is a good marketing strategy on Microsoft’s part to move systems. However, expecting you to pay more for a lesser piece of hardware with higher rates of failure and malfunction is really just corporate greed.



Did I buy a Playstation 3 because it is a status symbol about how big my...wallet is and how much I love Blu-Ray & the HD Revolution? Well, no. Sony may not be falling all over itself to please its customers, but as it turns out I just would rather support a company that doesn’t want to constantly have its hand in your pocket and would rather earn your business than bleed you dry.

I had to vote against that kind of treatment towards customers. I don’t hold any real contempt towards people who decided to vote the other way, whether they realised what the message their dollars were sending when they walked away from that cash register. That money either means approval, or a willingness to put up that relationship of disrespect. In such a market driven society, the money we spend effects more than just our bottom line. It is probably the strongest socio-political tool we have, and if people just start to wake up from their apathy and introversion and realise this, things will start to change.



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19 comments | showing # 1 to 19

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ZeeJayTL's Destructoid Blog
I'll let someone with more time and effort disagree with you. I just cant do it right now.. :-(
ZServ's Destructoid Blog
i dont vote. i get whatever the fuck i want, if i see kotick and i wanna kick his ass, ill kick his ass. im still buyin' mw2.
sickNasty's Destructoid Blog
like all voting, one vote doesn't really matter. therefore i'd rather buy things that i like and that are a good value, rather than worry about anything else.
FatherChesz's Destructoid Blog
I'm with you on Activision boycotting. 60 bucks for MW2 PC? GTFO. I can't boycott Microsoft, though. I owe them entirely too much. Without Windows, I wouldn't have a career as an IT specialist.
vexed alex's Destructoid Blog


AWWWWWW! I always feel bad when I do that and now I'm going to imagine Yoshi's face looking like that and feel worse.
Crunshii's Destructoid Blog
Great article. I might not agree with all of your exact points because it sounds to me more that if you had that real mentality, you wouldn't have bought even the PS3. So you did kinda lean to the dark side more than the red side.

In any case, I understand your points and they are valid as a personal opinion, but according to your own statement, you should have stayed vegetarian when you got the Super Beefy PS3 Stake. Now if you kept it simple, which of the 2 is the lesser evil in rapping your wallet, this is more than the logical reason/answer to everything you just mentioned.
Bulkmailer's Destructoid Blog
I just like registered with Live for a year. Don't know what an ethernet cable is.
Elsa's Destructoid Blog
Ironically I bought the PS3 because it didn't have "achievements". I hated the whole status thing and just wanted to play games the way I want to play them... without the pressure of what zone you play in and your "gamerscore". I also liked the bluray function and pretty much bet on the success of the BD format. Luckily I bet correctly.
... though the Xbox hardware issues was also a concern, as was the need to buy all the "extras" to get wireless, etc.. which made the price points fairly comparable.

But your reasons are better - though I do think that Sony is just as money-grubbing as Xbox - but being new to the online scene, they are more inclined to acquiesce to their developers and publishers even if that means posting free DLC and content that sees no profit for them directly. They're all businesses, and they're all in business to make money. I think most people do vote with their wallets, though they may see corporate greed in a different way and simply prefer to pay for what seems to be still regarded as a "superior online service".

Interesting thoughts there!
Pyroph's Destructoid Blog
Alright here's my take:

Your stance is perfectly justified, the RROD fiasco sucked. My first RROD was way before the term was coined, and I've had to replace a second one because of the DVD drive.

However, thinking that Sony is some almighty caring machine more than Microsoft is silly. I don't doubt that there's not great people at Sony that love to provide a great experience. The thing is, there's people like that at Microsoft too. While your stance of them when they jumped into the market may have been true, what they've provided has been great. I don't think that there's any problem with more companies jumping in and making a console. While a single console would be ideal, I don't realistically see that happening soon, if ever.

I love my 360 because of the stability of Live, the titles on XBLA, the NXE, and yes, Gamerscore. Every console has it's ups and downs. And to answer Elsa: I have 47k gamerscore, and I don't "look down" on anyone for what their score is, that's silly. I just feel that achievements are enjoyable to get and give re-playability, as well as sometimes creating a different experience to play to get them. No one cares about the zones either.

And of course, the 360 gets a bad rep of having shitty people on it, I don't deny that at all. But assholes are everywhere, regardless of console.
Magnalon's Destructoid Blog
@Elsa
So what ran through your mind when Sony blatantly copied the achievements system late into the game, into a worse version?

For what it's worth: Live has much better online capabilities, but the PS3 is the better console, in my opinion.
Cadtalfryn's Destructoid Blog
Firstly, I'm not really boycotting Microsoft like I am Activision, I still use my computer, I'll still play my roommate's Xbox if he invites me to, but if I have the choice to give them business or not, I think there are others that deserve it more.

I really don't think Sony cares. It's a multinational corporation with its fingers in many diffrent things, and gaming is just another one of its businesses. I have always thought they were a bit faceless and never put in the love that Nintendo or Sega have.

The thing is, I know they make quality products. My stereo, console, laptop, camera...all Sony. I have old Walkmans that still work fine if I find myself wanting to listen to a CD or Casette for whatever reason. In my experience, their products are reliable.

Microsoft on the other hand, has given me more headaches than I can care to remember. I deal with enough of their bullshit running Vista, I would rather not let them walk all over me with my console as well.

It's just, in my opinion, Sony is not making leaps and bounds to rape their supporters and consumers. Maybe Sony has done shitty things that have just not popped up on my radar. They seem to be a bit inept int he PR and marketing department lately. I don't see Sony as the lesser of two evils, but an inoffensive neutral party that hasn't done anything to piss me off...yet.
ryderbackside's Destructoid Blog
Amen, Cadtalfryn
brainderailment's Destructoid Blog
I think next generation consoles are going to be interesting.
Microsoft has realized the potential of shitting out the crappiest piece of hardware possible, charging for everything, and still coming out making money.

Sony has learned (by people voting with their wallets) That no matter how good your brand recognition is, no matter how good / how much value your console offers, you can't come out of the gate with a $600 machine and expect everyone to buy it.

Nintendo learned how to sell anything.
Elsa's Destructoid Blog
@Magnalon... I'm still making nasty comments on the Playstation.blog about giving us an "opt out" option on the trophies! LOL!

(then again, I also make nasty comments on the video updates where they don't bother specify the "U.S." Playstation store... because we Canadians don't get the movies or TV shows... surely they can spring for a few extra letters in their word count! Neither trolling nor harassment has made a difference yet... but like all trolls, I guess I live in hope that one day I'll get a response... and I can opt out of the Trophy race!) :)
Yehat's Destructoid Blog
As a PC gamer of the old guard the Xbox franchise holds little unique interests for me so I never felt like Microsoft was ever offending me until of course they made their gloriously poor attempt to re-enter the PC gaming fray with their disastrous Windows Live Client.

I could become interested in the 360 but what's preventing me above all is exactly what you've said about all these additional fees. I could deal with fickle hardware but I am of the personal belief that the pay DLC which the 360 is really pushing hard with is going to spiral out of control badly.

You could say "You don't NEED to purchase all that DLC for the games" much in the same way you don't NEED to purchase a 360 Harddrive or Live Subscription however the thing is that's still a serious limitation on the console's ability without said additional items.
ArrestedDeveloper's Destructoid Blog
I don't think Nintendo and Sony are nearly as altruistic as you believe them to be.
Stevil's Destructoid Blog
'Support a company'?

Seriously, I just don't get that phrase. In the end, you bought a product they marketed to you. They didn't do anything to make you special or less of a sales figure and you don't have to owe them anything, since they get money from other ventures too. It's business.
Magnalon's Destructoid Blog
@Elsa
For achievements AND trophies, I REALLY like the idea of "opting out".
ZeeJayTL's Destructoid Blog
The way I see it, my Ps2 died because it could read disks after a while. My xbox 360 RROD'd. both company has put out bad systems. Who knows..


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