There was a time when Microsoft was making internal changes to how they repaired RRODs, and during that time there were horror stories of 360s taking as long as a month or more to get repaired.
From what I understand, it doesn't take that long anymore. My question to the community is...
For those of you who had your 360 replaced by Microsoft in 2008, how long did it take to get back once you sent it away?
Please list your location and the total turnaround time for 2008 replacements only.
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(# 0) on 05/03/2008 13:45
(# 1) on 05/03/2008 14:02
In the end its still going to RROD. and you want to know when it will stop RROD? when Bill Gates comes out of his retirement and steps in a giant Altar and says: "My Children!! The Cure to your Abomination has arrived!" Until then, don't hold your breath like David Blaine, doesn't matter how fast they can fix it when thousands of people around the world are RR each day.
(# 2) on 05/03/2008 14:09
I'd like to see your source on that particular claim. While it certainly is a problem, thousands per day seems a mite bit extreme.
Mine's about two years old, still going strong, but I'm nervous every time I turn it on.
(# 3) on 05/03/2008 14:12
(# 4) on 05/03/2008 14:17
(# 5) on 05/03/2008 14:29
(# 6) on 05/03/2008 14:36
(# 7) on 05/03/2008 14:37
http://www.maxconsole.net/?mode=news&newsid=24408
"It's around 30%, and all will probably fail early. This quarter they are expecting 1 M failures, most of those Xenons. Some of those are repeat failures. Life expectancy is all over the map because the design has very little margin for most of the important parameters. That means it's not a fault tolerant design. So a good unit may last a couple of years, while a bad unit can fail in hours. I have a launch unit and have not had a single problem with it. And it's used a lot. But I don't know anyone else with a 360 that hasn't broken, except you now. There's no way to tell when yours might die. But the cooler you can keep it, the longer it will probably last. So stand it up, keep it in free air, etc. :Note : Xenon was the code name for the first Xbox 360 mother board."
and the math is pretty simple:
30% of 15,000,000 World Wide Units = _________ / 365 days a year = ________ which = to my statement.
and honestly, 30% is just being nice, im pretty sure that number has raised.
(# 8) on 05/03/2008 14:46
(# 9) on 05/03/2008 14:50
(# 10) on 05/03/2008 15:09
(# 11) on 05/03/2008 15:18
(# 12) on 05/03/2008 16:10
(# 13) on 05/03/2008 16:23
My friend is on his 2nd and his disc doesn't eject anymore he has to take the front panel off and use a steak knife and my brother is on his 3rd.....
(# 14) on 05/03/2008 16:53
(# 15) on 05/03/2008 18:15
(# 16) on 05/03/2008 20:43
Ah fuck it, I got some red rings, it burns when I pee.
Wait what are we talking about?
(# 17) on 05/03/2008 20:46
My answer: Turnaround time: N/A - I tried to do it through the system and MS rejected my ID and told me to call. After trying on hold for a half hour I just fucking bought a new core system instead of dealing with support to get a swapped 360 that would die soon after.
(# 18) on 05/04/2008 10:04
Bahamut, did you say this repair happened in 2008??? You would be the first person I know who had a box take longer than 2 weeks in 2008, and it was considerably longer.
(# 19) on 05/05/2008 23:02
(# 20) on 05/06/2008 12:32
A couple of my hipster friends in Northside say it to be ironic. Or something.
Burling, mine's in the process right now. I'll let you know when it gets back.
(# 21) on 05/15/2008 09:40