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RROD Poll
Joe Burling | 1:17 PM on 05.03.2008 23 comments




There was a time when Microsoft was making internal changes to how they repaired RRODs, and during that time there were horror stories of 360s taking as long as a month or more to get repaired.

From what I understand, it doesn't take that long anymore. My question to the community is...


For those of you who had your 360 replaced by Microsoft in 2008, how long did it take to get back once you sent it away?

Please list your location and the total turnaround time for 2008 replacements only.



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20 comments | showing # 1 to 20
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Ricoshea's Avatar - Comment posted on 05/03/2008 13:45
Ricoshea
2 weeks. april 1st to the 15th.....
Crunshii's Avatar - Comment posted on 05/03/2008 14:02
Crunshii
would you be surprised if Microsoft found a nice quick fix on the 360 with the new chip & MB or gave up on trying to fix it and just said screw it, just replace it with the other spare crap we have and send it back to the customer.

In the end its still going to RROD. and you want to know when it will stop RROD? when Bill Gates comes out of his retirement and steps in a giant Altar and says: "My Children!! The Cure to your Abomination has arrived!" Until then, don't hold your breath like David Blaine, doesn't matter how fast they can fix it when thousands of people around the world are RR each day.
MechaMonkey's Avatar - Comment posted on 05/03/2008 14:09
MechaMonkey
"thousands of people around the world are RR each day."

I'd like to see your source on that particular claim. While it certainly is a problem, thousands per day seems a mite bit extreme.

Mine's about two years old, still going strong, but I'm nervous every time I turn it on.
BahamutZero's Avatar - Comment posted on 05/03/2008 14:12
BahamutZero
New york fucking city and almost two fucking goddam fucking months. I had an elite, maybe they take longer
STUVNING's Avatar - Comment posted on 05/03/2008 14:17
STUVNING
Sent mine in late January, got it back eleven days later. I'm in Sweden and it was sent to Germany for repair.
aborto thefetus's Avatar - Comment posted on 05/03/2008 14:29
aborto thefetus
I'd have to check but it was around 2-3 weeks. Oh yeah, and my location is Connecticut.
aborto thefetus's Avatar - Comment posted on 05/03/2008 14:36
aborto thefetus
I just checked and yes, it was two weeks. But that includes me waiting for the prepaid box to arrive so it was more like a week and a half.
Crunshii's Avatar - Comment posted on 05/03/2008 14:37
Crunshii
@ MechaMonkey,

http://www.maxconsole.net/?mode=news&newsid=24408

"It's around 30%, and all will probably fail early. This quarter they are expecting 1 M failures, most of those Xenons. Some of those are repeat failures. Life expectancy is all over the map because the design has very little margin for most of the important parameters. That means it's not a fault tolerant design. So a good unit may last a couple of years, while a bad unit can fail in hours. I have a launch unit and have not had a single problem with it. And it's used a lot. But I don't know anyone else with a 360 that hasn't broken, except you now. There's no way to tell when yours might die. But the cooler you can keep it, the longer it will probably last. So stand it up, keep it in free air, etc. :Note : Xenon was the code name for the first Xbox 360 mother board."

and the math is pretty simple:

30% of 15,000,000 World Wide Units = _________ / 365 days a year = ________ which = to my statement.

and honestly, 30% is just being nice, im pretty sure that number has raised.
wardrox's Avatar - Comment posted on 05/03/2008 14:46
wardrox
why don't you make a forum poll to compliment this cblog? Also, no rrod this year.
mistic's Avatar - Comment posted on 05/03/2008 15:09
mistic
I haven't had one yet, happy me :-)
McSnow's Avatar - Comment posted on 05/03/2008 15:18
McSnow
I'm one of the lucky ones, I've never had the RROD, my friend still has his launch model and has never experienced a single hiccup, yet working in retail I've seen hundreds of faulty returns.
mix's Avatar - Comment posted on 05/03/2008 16:23
mix
Don't own a tree sitty but my friend and bro does.

My friend is on his 2nd and his disc doesn't eject anymore he has to take the front panel off and use a steak knife and my brother is on his 3rd.....
Cheeburga's Avatar - Comment posted on 05/03/2008 16:53
Cheeburga
Mine should be sent out tomorrow or monday.
TheToiletDuck's Avatar - Comment posted on 05/03/2008 18:15
TheToiletDuck
Mine took a week after i had sent it. I'm in New Zealand.
AgentMOO's Avatar - Comment posted on 05/03/2008 20:43
AgentMOO
omfg oldsauce... Wardrox was late to the party. After CAD did it, after yet some other party had done so.


Ah fuck it, I got some red rings, it burns when I pee.

Wait what are we talking about?
AgentMOO's Avatar - Comment posted on 05/03/2008 20:46
AgentMOO
oh yeah I just read the full post... I'm a jerk


My answer: Turnaround time: N/A - I tried to do it through the system and MS rejected my ID and told me to call. After trying on hold for a half hour I just fucking bought a new core system instead of dealing with support to get a swapped 360 that would die soon after.
Joe Burling's Avatar - Comment posted on 05/04/2008 10:04
Joe Burling
Interesting stuffs...

Bahamut, did you say this repair happened in 2008??? You would be the first person I know who had a box take longer than 2 weeks in 2008, and it was considerably longer.
CosbyTron's Avatar - Comment posted on 05/05/2008 23:02
CosbyTron
Just under two weeks... I think. In the Nasty. PEople don't really call it that anymore.. do they?
SteamyV's Avatar - Comment posted on 05/06/2008 12:32
SteamyV
@CosbyTron:

A couple of my hipster friends in Northside say it to be ironic. Or something.

Burling, mine's in the process right now. I'll let you know when it gets back.
Danbanna's Avatar - Comment posted on 05/15/2008 09:40
Danbanna
I had my first RROD the day that Oblivion cmae out, and it took me 3 weeks total time(waiting for the box, sending it, sending it back to me) however a month later the one that was "repaired" RROD on me and it took 6 weeks to get a new one.( I even sent it back UPS NDA through the company I work for and it still took super long) However the explained to me that they were running tests on mine and that they were sending me a new one. Apparently I had multiple problems with mine. However I have not had a consistant RROD on this new one (once or twice it has done it, but if I turn it off then back on it works fine).
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