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Blizzard tracking 180,000 bugs in World of Warcraft photo

Games have bugs in them. Big games have lots of bugs in them. The world's biggest game has a sh*tload of bugs in it. Blizzard has revealed a rather astonishing figure for its ludicrously successful MMO, revealing that its database has around 180,000 glitches that are in some stage of repair. If you don't understand numbers, suffice it to say that WoW has a lot of bugs being ironed out.

It's somewhat understandable, of course. MMOs are large, unwieldy beasts by their very nature, so a game as colossal as WoW is sure to be packed to the gills with issues that Blizzard could not have foreseen. Even so, that number is absolutely staggering and beyond my mortal comprehension. Those are the kind of bugs Microsoft can only dream about. 

What's more surprising, though? The fact that WoW has this many bugs, or the fact that Blizzard was actually open enough to reveal them?


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19 comments | showing # 1 to 19

Technophile's Avatar - Comment posted on 09/18/2009 13:06
Technophile
considering the size, that's not too bad. I worked on a normal sized PC game that at one point had 2000 bugs in the database. That was a nightmare. I wonder how big their QA is.
brainderailment's Avatar - Comment posted on 09/18/2009 13:07
brainderailment
I totally believe that number. It seems like 1 out of 50 quests has some sort of glitch or bug that makes it's completion a bit of a trick. Also, NPCs underground fucking piss me off. Can't get out of battle because you are getting attacked by npcs you cannot kill, even with aoes.
Kaspar's Avatar - Comment posted on 09/18/2009 13:07
Kaspar
Pretty sure most of them are the bugs that they cleared in vanilla or after expansion releases.

Also, if you consider that a bug doesn't have to be something gamebreaking, it could be totally insignificant from the players POV, it's really not that big of a number...
Arianol's Avatar - Comment posted on 09/18/2009 13:21
Arianol
What gets me is the game was released late 2004. Shouldn't most of the bugs already be dealt with?
Android8675's Avatar - Comment posted on 09/18/2009 13:22
Android8675
...yeah to echo everyone here, I think it's 180k lifetime bugs, I'd wager probably 5-10k are still relivant, and the other 175-170k are closed/resolved with a lot of them being repeats. (5 years is a lot of time to re-fuck up in development).
Android8675's Avatar - Comment posted on 09/18/2009 13:23
Android8675
For comparison sake, I think Madden 07 (last one I worked on) shipped with about 4,000 bugs. Not uncommon.
The-Excel's Avatar - Comment posted on 09/18/2009 13:29
The-Excel
I wonder how many Scribblenauts has in comparison.
JulianProxy's Avatar - Comment posted on 09/18/2009 13:30
JulianProxy
I don't know if Microsoft would think that was a large number or not. Operating systems and office suites are complicated things.

I also wonder that if that figure could be reduced by triaging their database. Some things may be bugs, some may be misunderstandings on QA's part on how things should work, and some may even be feature requests for future versions all lumped into "bugs" since it's taken care of in the issue tracking system. Just a thought.
Kaspar's Avatar - Comment posted on 09/18/2009 14:25
Kaspar
@ Arianol - The title is misleading.

There are 180 000 bugs that have either been fixed, noted or actively worked on.
hpv's Avatar - Comment posted on 09/18/2009 14:39
hpv
I'd be willing to bet that Microsoft has considerably more known issues just in the current version of Windows, to say nothing of the dozen (or however many they're up to) apps in Office, all of the Visual Studio stuff, the Xbox, and a million other pies they've got their fingers in. Even if their culture were more conducive to building quality, bug-free apps you should be shocked within an inch of your life if they didn't blow away any and all competition on this front just due to their massive size.

Technophile: I bet Blizzard will release those numbers eventually, didn't they just say that 4,000 people have worked on World of Warcraft? I bet a full half of those are in QA. Maybe more. Which has got to be one of the worst jobs of all time. I got bored of WoW around level 42, I can't imagine what it'd be like to have to play it all day, every day in a test environment.
brainderailment's Avatar - Comment posted on 09/18/2009 14:43
brainderailment
@Arianol, Well you must realize that new bugs arise when the game gets patched, and when big expansions hit.
Nerdy Suit's Avatar - Comment posted on 09/18/2009 14:52
Nerdy Suit
I don't play anymore, but I can tell you that I remember there were some parts of the game that have been broken for years that they still hadn't fixed. I'll bet you they're still broken...but it's a great game experience despite some bugs.
Magnalon's Avatar - Comment posted on 09/18/2009 16:12
Magnalon
I raided hardcore 4 nights a week in end-game content with Burning Crusade, logged about 100 days on one of my PVP alts, and I never encountered a game-breaking glitch.

I've seen quite a few as Nerdy Suit has mentioned, but none of them were actually problematic.
Kaspar's Avatar - Comment posted on 09/18/2009 16:12
Kaspar
@hpv
Team size at Blizzard
Game Design: 37
Cinematics: 123
Platform Services: 245
Quality Assurance: 218
International Offices Population: 1,724
Game Masters: 2,056
Billing: 240
Quality Control: 67
Technical Support: 121
Online Technologies: 149

Some of these overlap.
Ibutsu's Avatar - Comment posted on 09/18/2009 16:45
Ibutsu
Haha. What a lovely number Blizz. Luckily I've never actually had any of these myself, as far as I know that is.
medium's Avatar - Comment posted on 09/18/2009 18:17
medium
after playing almost 5 years of wow i have seen and abused quite a few bugs, but in the end they have been fixed.
best one so far must been the one that im quite sure discovered on my own. so, at vanilla before bwl was open and only hc raid was molten core, i found that by using furbolg form item (only alliance) from ashenvale quest(mid 30lev q) you are totally aggro free as long as it stays one (only downside was if you take any dmg it will wear off and all the aggro will be dumbed back at you. horrible in old onyxia). and that time it lasted 3min, 1min cd. it was so awesome just nuke as warlock and not to worry about overaggro (any1 remember 5x sunder before dps? :D).
buut it lasted about 3 months cause others started using furbolg form aswell and raid members became suspicious.

good time :)
boatorious's Avatar - Comment posted on 09/18/2009 18:33
boatorious
180k opened total, as others have noted.

What surprised me most is that their core programming team (including backend, client, and all the internal tools) only has about 32 people, and that their cinematic team has like 100.
HammerShark's Avatar - Comment posted on 09/18/2009 19:28
HammerShark
Not really surprised. Just hope they will have ironed out a good deal when I get around to playing again. For now, Scribblenauts.
Chortles's Avatar - Comment posted on 09/19/2009 05:09
Chortles
Most of the comments for the "Within Our Grasp" achievement on WoWhead mention that the achievement is broken... I play on an EU server, and I can personally attest to having never received this achievement despite fulfilling its requirement multiple times, while others (as mentioned on that WoWHead entry) I guess playing elsewhere have gotten it even when they didn't fulfill the requirements.
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