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Atlus replacing strategy guides for Demon's Souls photo

Demon's Souls is one of the best RPGs ever made, that is a fact that cannot be disputed. However, the game's wonderful quality was unfortunately not carried over into the Deluxe Edition and its strategy guide, which has become quite notorious for fading ink and an inability to survive being taken out of the slipcase. Fortunately for us, Atlus is a lovely publisher and has offered to replace your strategy guide.

"While it seems that not every copy of the guide is affected, and the specific cause of the issue remains unclear, Atlus always strives for nothing less than the full satisfaction of our customers," explains the publisher. "Therefore, we will soon launch a program to replace defective strategy guides."

Atlus is yet to announce the details, but we shall know soon what Deluxe Edition owners can do to get a superior version of that slightly useful strategy guide. Isn't that lovely?

Dearest Customers,

Over the last couple weeks, we’ve received reports from owners of the Deluxe Edition of Demon’s Souls that some copies of the Official Strategy Guide were experiencing unusual cover ink wear/fading.

While it seems that not every copy of the guide is affected, and the specific cause of the issue remains unclear, Atlus always strives for nothing less than the full satisfaction of our customers. Therefore, we will soon launch a program to replace defective strategy guides.

Stay tuned for details on when the program will begin and specific steps on how to submit your replacement request. We can say at this time that we will ask customers to mail in their cover and the first page of their guide as proof of purchase, leaving them with a usable book while we process their replacement claim. Full instructions will be posted in this thread next week.

Thank you for supporting us and making Demon’s Souls such a big hit. We apologize for any inconvenience this issue has caused, but fear not: we’ve got you covered (pun intended).


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35 comments | showing # 1 to 35

Magesx's Avatar - Comment posted on 11/04/2009 22:34
Magesx
:)
grafkhun's Avatar - Comment posted on 11/04/2009 22:36
grafkhun
See, it's stuff like this that makes Atlus awesome, wish other developers/publishers would take note.
TheJesusNinja26's Avatar - Comment posted on 11/04/2009 22:42
TheJesusNinja26
This makes me smile :) Do I just have to send it in then, or something more simple hopefully.
Genebeef's Avatar - Comment posted on 11/04/2009 22:48
Genebeef
"Demon's Souls is one of the best RPGs ever made, that is a fact that cannot be disputed. "

i'm sorry jim, but dragon age origins.

nuff said.
runtheplacered's Avatar - Comment posted on 11/04/2009 22:52
runtheplacered
@Genebeef,

"i'm sorry jim, but dragon age origins. "

He played the shitty console port.. so he'll never know. Both games are solid, though.
shinigamiDude's Avatar - Comment posted on 11/04/2009 23:03
shinigamiDude
Demon's Souls have more unique monsters while most western RPGs suffer from generic creature design and their heavy reliance on mythological creatures.
fundando's Avatar - Comment posted on 11/04/2009 23:05
fundando
I have to agree with Jim on this one and about dragon age I'll have to see about that. So far I've only created a character. (dalish elf)
I'm still working on borderlands.
loki d20's Avatar - Comment posted on 11/04/2009 23:23
loki d20
Eh, Demon's Souls is great, but Planescape: Torment is the best RPG ever. And, currently playing Dragon Age: Origins. It's good, but has many of the combat-related flaws carried over from Baldur's Gate and Neverwinter Nights. Great writing, though.
necrozen's Avatar - Comment posted on 11/04/2009 23:35
necrozen
Demon's Souls has held my attention for too long! I have other games to get to damnit! I agree, though, one of the best RPGs ever!

And Atlus is just amazing. They really seem to love their fans, don't they/
thisissami's Avatar - Comment posted on 11/05/2009 00:01
thisissami
i like their little pun at the end
GEMPadre036's Avatar - Comment posted on 11/05/2009 00:08
GEMPadre036
I honestly thought this was a puzzle game. I'm actually dissapointed that the game you guys have been raving about isn't some new-age demonic tetris.
Necros's Avatar - Comment posted on 11/05/2009 00:31
Necros
Anyone actually have this problem? I got my deluxe copy but haven't had a chance to play it yet, so I don't know if I'll have a problem with the strategy guide once I do.
Clockwork-Zombie's Avatar - Comment posted on 11/05/2009 01:15
Clockwork-Zombie
Demon's souls is really a great game. But the guide's build quality is horrible as the ink on the cover just rubs off and it is warping pretty badly from occasional use.
But things like this replacement program are part of why I like Atlus so much.
worm jerky's Avatar - Comment posted on 11/05/2009 01:24
worm jerky
Love Atlus, love Demons Souls.
Psy-Phi's Avatar - Comment posted on 11/05/2009 01:40
Psy-Phi
@Genebeef Yes, because one game negates any other game from possibly being ONE OF THE BEST ever made...

Read the whole sentence before you post, and think about what it's saying. He didn't say it was THE best, and Demon's Souls is a fantastic RPG. One of the best games on the PS3, not just RPG's. As is Dragon Age...maybe, I haven't played the console version but I hear it's got some issues like a more limited UI, texture pop-in, lips not syncing on occasion...generally presentation issues, but all things that could change the way you perceive how good it is, polish goes a long way. PC version is nice though, aside from the click-to-move, it's not fully featured enough (click and hold to keep moving should be in it, as it is it's a bit annoying; but there's 2 other ways to move around so it's not an issue, especially because I'm very used to those other 2).
Shoop's Avatar - Comment posted on 11/05/2009 02:14
Shoop
Whoo hoo <3

The spine of my guide is pure white at this point, and a big portion of the cover rubbed off too. It actually isn't a huge deal to me since the pages inside don't have this problem and that's kinda the point of a guide.

But I'll still probably get a new shiny one if the process isn't too much of a hassle.
Cyber Altair's Avatar - Comment posted on 11/05/2009 04:02
Cyber Altair
Atlus is officially the best publisher out there. One that knows customer satisfaction is there satisfaction.
Haizeus's Avatar - Comment posted on 11/05/2009 04:22
Haizeus
That's the kind of talk that will make me buy a second copy for a friend. Fuck yeah, Atlus!



And seriously, Demon's Souls is awesome. I have so many other games just begging to be played just gathering dust thanks to DS.
Jim Sterling's Avatar - Comment posted on 11/05/2009 04:48
Jim Sterling
"He played the shitty console port.. so he'll never know. Both games are solid, though."

I've played a good deal of the PC version too.

It's not as good as Demon's Souls in any of its incarnations.
the7k's Avatar - Comment posted on 11/05/2009 05:10
the7k
I love how when he said "Demon's Souls is one of the best RPGs of all time", people jump up and say "Nuh uh! (insert game title) is better!", as if he said "Demon's Souls is THE best RPG of all time" instead.

Personally, I do feel that Demon's Souls is the best RPG I've played this gen. Of course, it's not exactly like this gen has had a whole lot of great RPGs, but Demon's Souls is definitely the top of them in my book.
ArrestedDeveloper's Avatar - Comment posted on 11/05/2009 06:36
ArrestedDeveloper
@the7k
"I love how when he said "Demon's Souls is one of the best RPGs of all time", people jump up and say "Nuh uh! (insert game title) is better!", as if he said "Demon's Souls is THE best RPG of all time" instead."

I've probably read every article Dtoid did about Dragon Age and the last month or so a good portion of them has someone in the comments mention how the game wouldn't be as good as Demon's Souls. Here are a few gems:

Dragon Age Review:

FAIL! Demon's Souls FTMFW!

Dragon Age PS3 hits Nov 3:

"This game looks corny and derivative anyways. It's like a saturday morning cartoon. After experiencing how desolate, dark, and empty Demon's Souls world was, this just looks like some bubblegum/candy store/comic book/10 year old boy fantasy world. No thanks, Bioware is overrated."

Dragon Age Forum Thread

Meh. Had you asked me before October 6th, I would have told you that my level of excitement for this game was near critical meltdown. Then Demon's Souls entered my life. Now I longer even remotely anticipating 'Mass Effect with Swords'. In fact, I bumped it to the bottom of the ol' GameFly Q two days ago..

Everyone knows that Demon's Souls is GOTY. Dragon Age might have gotten it if it was released a year earlier.

So you can see why fans of Dragon age may be at the end of their rope when it comes to Demon's Souls

Now to my original point for commenting on the story:

Now that Atlus is reprinting guides why don't they just print a few more so those that bought the regular version and have since fallen in love with the game could have the chance to own more Demon's Souls swag?
Kaalinn's Avatar - Comment posted on 11/05/2009 07:34
Kaalinn
There need to be more organizations "in favor" or dedicated to videogames that give cash prizes to people like Atlus. Things like this simply need to be encouraged and rewarded in a way that lets them keep on going.
Xzyliac's Avatar - Comment posted on 11/05/2009 08:11
Xzyliac
Atlus is the shit.
Jon B's Avatar - Comment posted on 11/05/2009 08:46
Jon B
"but fear not: we’ve got you covered (pun intended).

<3
Neo Rena's Avatar - Comment posted on 11/05/2009 08:52
Neo Rena
I agree that Demon's Souls is one of the best Action games of all time.

Also, this is the reason I love Atlus. Can't wait to find out how to get my guide replace, even though all it has is some white on the binding xD
ikiryou's Avatar - Comment posted on 11/05/2009 10:29
ikiryou
Yay to Atlus! The cover to my guide is almost at Pure White Tendency *hides*.
timtheterrible's Avatar - Comment posted on 11/05/2009 11:47
timtheterrible
I don't understand why this game is considered an RPG. It looks more like an action/adveenture game to me.
mix's Avatar - Comment posted on 11/05/2009 12:50
mix
I think it's wearing so fast becuase to many people are masturbating to the strategy guide becuase the game is sooooooo awesome.

Don't believe me? Well that just proves to me that you do not own the guide.

Nuff said.
Vanilla Gorilla's Avatar - Comment posted on 11/05/2009 12:58
Vanilla Gorilla
"Demon's Souls is one of the best RPGs ever made, that is a fact that cannot be disputed. "

i'm sorry jim, but dragon age origins.

nuff said.
---------------------------

I was unaware that "one of the" meant "the only".
texasgoldrush's Avatar - Comment posted on 11/05/2009 15:18
texasgoldrush
Demon's Souls is extremely overrated......one of the best RPGs of all time, not even close, lets see Ultima IV, FFVI, Chrono Trigger, Fallout series, Baldurs Gate I and II, KOTOR, Mass Effect, Oblivion, even the Witcher

Demon Souls doesn't compare to those games. It has a weak story and the only way to keep the game from being repeative is its difficulty. Dragon Age Origins is the undisputed RPG king this year.
Qraze's Avatar - Comment posted on 11/05/2009 15:19
Qraze
i didn't know this was a story about dragon age origins.

seems people are comparing the two imo. i'm not too thrilled about dragon age, but i do want demon soul.

"demon soul is blatantly better than dragon age" coming very soon i take it?
akathatoneguy's Avatar - Comment posted on 11/05/2009 19:14
akathatoneguy
I think the strategy guide is quite useful, actually. The walkthrough isn't very detailed, but I'm glad. I don't want it to hold my hand through the game, I just want to get the main info on weapons/items/enemies, etc. for when I need it.
pl0x kthanxbai's Avatar - Comment posted on 11/05/2009 20:14
pl0x kthanxbai
at the end all companies simply want your money, we know that


but noone can deny atlus definitively knows how to treat their fans, they really appreciate their support
pl0x kthanxbai's Avatar - Comment posted on 11/05/2009 20:22
pl0x kthanxbai
Qraze


probably, jim loves to be hated
Occams electric toothbrush's Avatar - Comment posted on 11/12/2009 17:39
Occams electric toothbrush
People love to talk shit. That reminds me, Demon's Souls is so much better than whatever game you are currently wanking over.
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