"Since this error occurred, we obviously contacted Sony Support. We were informed that the code is not common, and a simple reset of the system, and restoral of factory settings should do the trick. Unfortunately, after the restoral, the error still occurred. So, we dug a bit further, and this is what we found.
The error code is actually one of two things, a) a faulty sector on the internal hard drive, or b) a faulty installation of software/firmware, both iterations actually coincide with each other. If the hard drive suffers a faulty sector (a section of damaged space on the drive that data may have been written to that no longer is readable), an installation may still be processed, and even work, but the error can cause some serious side effects, such as option b. If your PS3 has installed an item incorrectly, including firmware, it is in high risk of receiving this error."
Contest:
3:25 PM on 04.10.2008
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I hope I'm not a casualty of this and actually had a legit failure of the drive :x
kill off the cheap ones.
At least if it is a hard drive fault you should be able to fix the problem by putting in a new hard drive if worse comes to worse right?
But, yeah, I'd like to be reassured. I sat out the first year of 360 waiting for hardware problems and heard enough to sit that purchase out completely. Since Sony's first-year reliability was good, I bit. Hopefully this issue remains as infrequent as it appears to be.
Any trends as to which models had the BD failure?
If the issue is under a small amount I would see no reason to post up a media blurb about it as it is within the realm of failure rate %.
When you buy a drill and the battery craps out or is faulty, you go get a new one by returning it. You will not see a huge media article warning you that less than 5% of batteries "could have" issues. Same applies with cars in the same sense of reasoning if the probmlem is huge a recall on the good is done.
http://www.destructoid.com/blogs/h3lios/some-info-on-sony-s-error-insert-random-number-here-code-80728.phtml
Also, I have had a 60 gig since launch as well. This is the first time I have honestly heard of this error.
The only problem with mine is that it was accidentally tapped on the wall at the corner near the power sensor. While it hasn't messed up the PS3 or it's ability to function, apparently the weight of the thing was so hefty it managed to pop the corner up. To this day it still has a couple millimeters rising at that corner. I would try to push it back down, but I fear breaking the thing.
Well it makes sense more on the Software installation process. Every time we install a game or update it specifically mentions it:
"That do not touch your system when its flashing, recording to the HDD, installing, otherwise it could damage your PS3"
Doesn't say it exactly like that but thats what I understand. I know I got this feeling from homebrewing my PSP, and the PS3 is soo open to games, music, video, internet, HD, OS, F@home, there is so much shit the PS3 does that most probably one of those factors could lead to software error.
Another thing that can cause freezing of games, (like Gameboi mentioned previously) is that stupid information bar, fucks everything up, so have it off always.
It is strange that Sony is keeping tight lipped, but they could well be trying to replicate the failure so they know what is causing it.
Considering the first batches of diodes for blu ray drives had yeilds less than 20% they've done great to be as reliable as they are. When a system with unproven bleeding edge tech is more reliable than the competition you know somebody has some real problems. Long story short warranty's are your friend.
As for this, I hope Sony comes out and says something other than “We don’t know about this.” They’ve been doing well so far in 2008, but they’re still not at the point where they can afford bad press like this.
Take the number of products in the field, (A), and multiply it by the probable rate of failure, (B), then multiply the result by the average out-of-court settlement, (C). A times B times C equals X. If X is less than the cost of a recall, we don't do one.
As much as that movie rocked, I'm curious if there is a formula like this floating around out there.
60gb version PS3 here, as I said before aside from it freezing during initial setup and that information bar fiasco its been clear sailing so far.
@Sadie Profile updated.
@Everyone else - As MaxVest said earlier, just looking for Sony to reassure everyone, and erase any doubts. I've tried contacting them, and I'll update you with my findings -- if they respond.
Nah...no worries. Just keep enjoying your PS3 like you always have. Chances seem to be slim that anything "unfortunate" will happen to it.
The earliest example was a car that featured a glovebox door that would occasionally fall open during crashes, and was sharp, so would sever peoples limbs/cut them deeply etc. The probability was small, and at that time, the PR was negligible, so they didnt recall. I can't remember the company.
Also, did you see how I only just got in before Hells_666 by 10 minutes. Too classic, you'd almost have to believe hes totally predictable.
OR just replace the harddisk the one inside is cheep anyway and you can get bigger ones.
04/10/2008 18:43
I think Hells_666 has transcended trolldom and is merely a laughable sight, at this point. And here I thought Gameboi's last paragraph would keep him quiet.
Still licking butts sharpy ... Gameboi is old enough to defend himself .... i don't think you'll be part of Dtoid writers because you sucking cocks ... i see you coming with your bashing to defend writers here ... as a member you have nothing good to write ... imagine as an official blogger :-// would be worst
I wanted to thank you for continuing to read my articles. As a blogger, having our voices heard (whether you agree or not) is all that we could ever hope for. Could you please click on my backlog of articles, and increase the comment count for me? It's helps with the bonuses.
Thanks again,
-Alan