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Amazon temporarily suspends 3DS sales (Update) photo

[Update: Amazon has said that "loose hinges" are to blame for the suspension. Perhaps this isn't entirely Amazon's fault after all.]

Amazon.com has temporarily removed the Nintendo 3DS from public sale due to various complaints from customers. Quite what the complaint is happens to be a mystery, but it's quite clear that the fault is at Amazon's end.

 "While this item is available from other marketplace sellers on this page," said the company, "it is not currently offered by Amazon.com because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here. We're working to fix the problem as quickly as possible."

The 3DS is still available from Amazon.co.uk. That'll teach Amazon to stop putting rolled up bits of dog poo in all its packages. 

Amazon suspends 3DS sales [Edge]








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32 comments | showing # 1 to 32
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msuvivi's Avatar - Comment posted on 07/25/2011 08:23
msuvivi
AMAZONWD

LOL
SmileyBarry's Avatar - Comment posted on 07/25/2011 08:24
SmileyBarry
Is that a Bowser moustache on that man?
Carlos Alvarado's Avatar - Comment posted on 07/25/2011 08:26
Carlos Alvarado
That's weird
Isay Isay's Avatar - Comment posted on 07/25/2011 08:33
Isay Isay
The warning is only on the Cosmo Black model, is the Aqua Blue problem free?
T3HM0RR0W's Avatar - Comment posted on 07/25/2011 08:35
T3HM0RR0W
That is weird. I bought mine through Amazon and the only complaint I have is that the top screen's hinges aren't as tight as I'd like them to be. Not worth bitching about, though. Wonder what's up.
Mechman's Avatar - Comment posted on 07/25/2011 08:38
Mechman
They've had problems with shipping electronics before. For a while, they stopped hard drive sales, because the special packaging they used was letting them move too freely and get destroyed before arrival.
I wouldn't be suprised if it were a problem with the hinges getting worn before arrival from not being properly secured in the shipping boxes.
T3HM0RR0W's Avatar - Comment posted on 07/25/2011 08:45
T3HM0RR0W
@Mechman -- The hinges are a QA thing on Nintendo's part. Honestly, I don't think it would have anything to do with how they're shipped. My guess is that it's a manufacturing issue.
Noir's Avatar - Comment posted on 07/25/2011 08:46
Noir
Sucks for Nintendo, hopefully the problem is resolved at some point.
PsycoSkull's Avatar - Comment posted on 07/25/2011 08:54
PsycoSkull
i cant wait intil the psp vita PWNS the 3ds
darcade's Avatar - Comment posted on 07/25/2011 08:58
darcade
I think every retailer could halt 3DS sales and no one would notice
Sexualchocolate's Avatar - Comment posted on 07/25/2011 08:58
Sexualchocolate
I borrowed a DS, I broke one of the hinges by closing it with a stylus in it accidently.

I am quite put off the 3DS by the many many many stories of loose hinges.




...and the MASSIVE lack of games.
GoodlyMike's Avatar - Comment posted on 07/25/2011 08:59
GoodlyMike
@T3HM0RR0W
My hinges are loose too, but I bought mine from GameStop.
Tristrix's Avatar - Comment posted on 07/25/2011 08:59
Tristrix
I gotta say, I dig how Amazon owned up to the blame on this. Typical corporate speak would have sounded something like "We're working with Nintendo to resolve this issue" implying the fault is with Nintendo. Nice to see them being upfront and honest.
cimerians's Avatar - Comment posted on 07/25/2011 09:12
cimerians
Cause its a gimmick. A virtual 3D gimmick.
MasterBalls's Avatar - Comment posted on 07/25/2011 09:13
MasterBalls
@Everyone

I think the hinge is a universal problem. Pretty annoying when using the accelerometer/lying down with the 3DS, but if it was overly tight I think it'd just snap.
nanowerx's Avatar - Comment posted on 07/25/2011 09:21
nanowerx
Jim, stop your fear mongering. Amazon has not suspended 3DS sales. If you look closely you will see that it is an Amazon reseller, Target, that has suspended sales. The 3DS sold from Amazon is still selling.

Do some damn research, guy.

Targets 3DS page on Amazon: http://www.amazon.com/Nintendo-3DS-Cosmo-Black/dp/B002I096AA/ref=sr_1_3?s=videogames&ie=UTF8&qid=1311590995&sr=1-3

Amazon's own 3DS page: http://www.amazon.com/Nintendo-3DS-Aqua-Blue/dp/B002I090AG/ref=sr_1_1?s=videogames&ie=UTF8&qid=1311594502&sr=1-1

For the lazy, here is a comparison image: http://imgur.com/a/eObNf
Stigmeyer's Avatar - Comment posted on 07/25/2011 09:25
Stigmeyer
Haha! Thanks, nanowerx. Still, an odd situation. I really hate being told there is a problem but not being told what the problem is. A little transparency can go a long way. I wish more organizations had it.
Isay Isay's Avatar - Comment posted on 07/25/2011 09:42
Isay Isay
@ nanowerx

No and yes

No - Target is still selling both models on their own site(black and blue)

Yes - Amazon is still "selling" the 3DS, however they are not shipping the black model specifically.
nanowerx's Avatar - Comment posted on 07/25/2011 09:48
nanowerx
@Isay

This article has no mention of specific colors being unavailable, but that "OMG AMAZON HAS CUT OFF 3DS SALES, EVERYBODY PANIC!!" At least that's what I got after reading it.

But, yes, you are right. The item in question is the black 3DS sold from Target through Amazons site.
Excel-2011's Avatar - Comment posted on 07/25/2011 09:49
Excel-2011
My brother's blue 3DS has no such problem.
Silent K Piasek's Avatar - Comment posted on 07/25/2011 09:49
Silent K Piasek
I ordered mine from AMZN last week when they brought back the $25 AMZN credit with purchase thing.

I was VERY surprised to find that there was NOTHING keeping my 3DS retail box from rattling around in the MUCH LARGER AMZN shipping box. The 3DS works fine, but I mean come on - what happened to those big bubbly things they used to put in there... I still get my BOOKS wrapped in bubbly-padding... so it seems to be a MAJOR error that electronics are not getting the same love... either that or someone at the AMZN shipping center has it in for the 3DS.

Glad AMZN is trying to fix this though.
K1NG J0RDAN's Avatar - Comment posted on 07/25/2011 09:59
K1NG J0RDAN
@Silent K Piasek

Probably a PSVita fanboy. Lol
Mr Andy Dixon's Avatar - Comment posted on 07/25/2011 10:24
Mr Andy Dixon
@Sexualchocolate

"I borrowed a DS, I broke one of the hinges by closing it with a stylus in it accidently."

This made me chuckle.
NoJ87's Avatar - Comment posted on 07/25/2011 10:34
NoJ87
My fiance ordered me one back in May from Amazon, and it arrived perfectly fine. Don't know what the issue is?
T3HM0RR0W's Avatar - Comment posted on 07/25/2011 10:37
T3HM0RR0W
@Seualchocolate & Mr Andy Dixon -- More like "accidentally". ; )
lAboMbA's Avatar - Comment posted on 07/25/2011 11:33
lAboMbA
the 3DS is packed extremely tight within that little box it gets shipped in...
Daxelman's Avatar - Comment posted on 07/25/2011 11:42
Daxelman
@SexualChocolate: That's fucking bullshit.

You fucking broke someone's DS, you asshat.
Tubatic's Avatar - Comment posted on 07/25/2011 13:00
Tubatic
Because the complaint is clearly that it won't play Mega Man Legend 3, amirite?


Really though, no one's making this article about MML3? Where's your outrage now, dawg?
StickfighterTV's Avatar - Comment posted on 07/25/2011 14:25
StickfighterTV
HELLO FRIEND
I ACCIDENTALLY YOUR DS
BECAUSE STYLUS
PSP RUELZ
Fuzunga's Avatar - Comment posted on 07/25/2011 14:42
Fuzunga
Yeah, there is quite a bit of screen wobble. Wasn't much of an issue at first, but after playing Zelda with motion controls it does get a tad annoying. Doesn't hamper gameplay, though, and I'm 90% sure it's no serious.
T3HM0RR0W's Avatar - Comment posted on 07/25/2011 15:44
T3HM0RR0W
God Damn! Prepare yourselves people, the world is going to end: I guessed correctly. Well, fuck me.
Gravityboots000's Avatar - Comment posted on 07/25/2011 23:04
Gravityboots000
I've had to return three defective units. Perhaps my fourth is defective too but I haven't been playing it enough to find out.
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