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#Consumer Issues

Dark Souls photo
Dark Souls

Dark Souls 1 on PC has been offline for a week

While the world's been busy playing a ton of Dark Souls III, the folks who've been chipping away at the first game on PC this week have had to deal with more than just tough bosses and player invasions. Kotaku reports that though the P...

 
Xbox Live photo
Xbox Live

Microsoft considering compensation for recent Xbox Live outage

Microsoft is considering compensating Xbox Live users for the recent downtime. Xbox Live has been buckling a lot recently, demonstrating frequent outages and downtime we're not typically used to experiencing with the service.  As a Red...

 
Valve photo
Valve

French consumer group takes on the Steam user agreement

Valve is being sued by a French consumer group that deems the terms and conditions of the Steam user agreement as "detrimental to consumer interests." According to redditor Silencement, consumer rights group UFC-Que Choisir s...

 
Pokemon photo
Pokemon

Update: 'Hi I'm being sued by Pokemon'

[Update: Since yesterday when we ran this story, The Pokemon Company has apparently retracted its offer of a $4,000 settlement before it could be paid, in lieu of negative press generated by the defendant. Jones' lawyer is attempting to hav...

 
UK Law photo
UK Law

The new UK Consumer Rights Act guarantees digital refunds

The UK has some fairly decent consumer protection laws, compared to the nonsense I’ve heard happen in other countries. The only problem is that they could be fairly vague, and fighting for your rights often involved getting our hero D...

 
Microsoft photo
Microsoft

Xbox One Experience Preview issues affect games, apps

The latest Xbox One Experience Preview program is experiencing a host of troubles, including errors running Destiny: The Taken King, Borderlands: The Handsome Collection, Skylanders, Elder Scrolls Online and Forza 6. The problems haven't be...

 
Steam Refunds Impact photo
Steam Refunds Impact

Indie dev reports feeling a negative impact from Steam refund policy

Qwiboo, developer of Beyond Gravity, is reporting a large negative impact on sales due to the recent changes to Steam's refund policy. The main story in Beyond Gravity takes about an hour to finish and most players play the game f...

 
Sony photo
Sony

UK consumer rights programme not happy with Sony

Sony headlined UK consumer rights programme Watchdog last night. Following a recap of Sony's troublesome history with hacks and insecure customer data, the programme took umbrage with Sony Europe's digital refund policy.  As ...

 
Australia photo
Australia

Australian Origin's going to have to offer better refunds

Refunds, remember those? Those glorious days where if you decided you didn’t like something, or if it caught fire, ate your family, contributed to global warming or pissed on the carpet, you could just take it back and and pretend it ...

 
The Stomping Land dead? photo
The Stomping Land dead?

Early Access game The Stomping Land may be extinct

In another Kickstarter heartbreaker, it seems as though The Stomping Land is stuck in the tar pits. After a very successful crowdfunding campaign in June 2013 totaling $114,060, it was released on Steam Early Access almost a year later in M...

 
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8===D

GameSpy Technology shutting down, will affect a ton of games

GameSpy Technology has announced that effective May 31, they will cease providing hosting services for all games that still use their technology. The service has existed ever since the Quake days, and has provided things like multiplayer ma...

 
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8===D

Beware a trojan targeting World of Warcraft accounts

Blizzard has identified malware that's been targeting World of Warcraft users recently which was able to steal account info and the authenticator password. The trojan is a fake version the Curse Client, the add-on management program for the...

 
Forza 5 economy changes
If you've been playing Forza Motorsport 5, you're probably very familiar with the game's awful microtransactions. If not, basically the game uses tokens you buy in-game that can be used to purchase cars if you don't have enou...   read

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8===D

Xbox One consoles experiencing hardware issues

[Update: Destructoid user ghostpsalm777 is experiencing the same disc grinding error, and has shared his story of what Microsoft wanted to offer to fix the situation. See his story below along with his video.] It's not a console launch with...

 
Origin photo
Origin

Is that you, EA? 24-hour refunds on Origin games

In a surprisingly progressive move, Electronic Arts will offer full refunds on game downloads for Windows or Mac that are purchased on its distribution platform Origin. What's the catch? There isn't one, really. You just have to request the...

 
How to save Xbox One
Microsoft's announcement of the Xbox One has been met with no shortage of derision. Concerns over the future of the used games market, the console's need to connect to the internet and a failure to effectively communicate th...   read

The Question
It seems we can barely go a month without a game release suffering some manner of issue in its launch week that overshadows the game itself. With the complexity of modern games, the wide range of variables at work and the ch...   read

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Video Game Voters Network and the fight against stupid

Nintendo isn't the only one who wants to make gamers into ambassadors, but unlike the 3DS variety, nobody is giving away free videogames if you become a Video Game Voters Network Ambassador. The program, which is open to any college or univ...

 
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8===D

Best Buy responds to critics of PS3 firmware install fee

There's been a fair bit of raging on the internet about Best Buy charging customers to perform a firmware update on PlayStation 3 systems. IndustryGamers reached out to the company for a response, to which Best Buy replied with a less ...

 
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Nintendo to allow transfer of games between 3DS handhelds

Nintendo has released a hardware fact sheet with still more details on the 3DS, including one feature which is sure to make DSi owners looking to upgrade very happy. You will now be able to transfer your DSiWare purchases from your current ...

 
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Nintendo fixes Metroid: Other M glitch via postal service

There is, apparently, a game-breaking glitch in Metroid: Other M which is preventing some players from progressing in the game. Collecting the ice beam, progressing to the next room, killing the enemies there to open a new door and the...

 
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8===D

EA offering some compensation to APB customers

With Realtime Worlds' APB having met an early demise within a mere three months, some fans are (justifiably) upset that they invested fifty dollars into a game which they can no longer play. Efforts by some to be refunded by Steam seem to h...

 

Conrad ZimmermanFeatured blogger

An avid player of tabletop and video games throughout his life, Conrad has a passion for unique design mechanics and is a nut for gaming history. He can be heard on the comedy podcast () and str...

 

Reviews

Bazaar"No, not that Magic Carpet"

 

Thrustmaster TMX Force Feedback Wheel"Basically the T150, but for Xbox One and PC"

 

Fragments of Him"Great writing and performances, terrible pacing and gameplay"

 

Push Me Pull You"Playing Nightcrawlers"

 

Chronos"I keep getting older, but they stay the same age"

 

The Climb"You rock, rock"

 

Hitman: Sapienza"Molto buono"

 

Ray Gigant"Challenge not included"

 

Soda Drinker Pro"Like explaining an inside joke to someone else"

 
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DISCUSSIONS | setupPosts by everyone - post yours

Lawman

Current status:

 
Jinx 01

PSA the May 5th Open Beta of Overwatch seems to have already started, at least on Though so far Ive only done the tutorial

 
AvtrSpirit

OnlyWatch no more! At least not until Monday :D

 
Parismio

Got codes for Shantae Pirates curse for 3DS and Affordable space adventures, and retro city rampage for the

 
SeymourDuncan17

This is my cover photo on Facebook and it makes me smile

 
OverlordZetta

Star Wars Episode Red: Coming Soon!

 
Torchman

That feeling when you get 100% on the semester long project, meaning you got 100% for the entire

 
Sarah Jane Farron

I tried the Nioh demo and I just dislike it so I love the idea but I feel like the execution is so Takes what From Software does right and makes it Some love it but for me, its so flawed I feel its Nothing positive for

 
EdgyDude

Tomorrow is 5 de Mayo and today is May the 4th, so by compromising in a middle

 
Sr Churros

Bad new: I fucked up PSO2 instalation Good news: I will even have more tips of what not to do when installing

 
FakePlasticTree

One day left and of course I have to work *cries* Heres hoping for a release date, new party member unveiled and trailer :D

 
ScionVyse

#Canadaproblems

 
DeadMoon

Time to drink some really good beer, get really drunk, and scratch some really large lottery Happy Star Wars Day!

 
KnickKnackMyWack

So yeah, that Miku essay blog is now Go check it Maybe give some We can discuss Vocaloid If you Hope you guys who are interested dig

 
Kaleido Ruby
 
Ckarasu

People might disagree with this, but I admire this guys straightforward honesty in this I do agree that RE6 gets way more hate than it deserves, but I dunno if I can call it

 
Torchman

Can I just say that takes alot of balls to offer day one dlc after all the delays?

 
Cannibal Steven

Semen in the left, blood in the

 
hlarge4

Im a dad!

 
Scrustle

Some genius at my ISP clicked the wrong thing so Ive had no Internet all day, and it wont be fixed until On the plus side I made it through Irithyll in to the dungeons, so thats

 
Inquisitive Ravenclaw

Today has been a massive, MASSIVE waste of time! Details in the

 
guitarvillain

*beatboxes so fast and furious that none of you can step to it*

 
FunkyVideoGames

Battleborn Vs OverWatch

 
Vadicta

Shit just got

 
KnickKnackMyWack

Im not sure why but this is not only entertaining to watch, but also somehow better articulated the CoDness of the new Doom Im really getting what Xor and a few others were getting at

 
JuIc3

Should I buy the humble bundle for Shantae?

 
Flegma

What could Nintendo do differently with F-Zero? Ever played Speed Racer on Wii? (Except thered be the not invented here

 
Jed Whitaker

Haters gonna

 

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