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Consumer Issues

Australia

Australian Origin's going to have to offer better refunds


Bet they regret Battlefield 4 now
Apr 28
Refunds, remember those? Those glorious days where if you decided you didn’t like something, or if it caught fire, ate your family, contributed to global warming or pissed on the carpet, you could just take it back and ... read
The Stomping Land dead?

Early Access game The Stomping Land may be extinct


Not the mama!
Feb 18
In another Kickstarter heartbreaker, it seems as though The Stomping Land is stuck in the tar pits. After a very successful crowdfunding campaign in June 2013 totaling $114,060, it was released on Steam Early Access almost a ... read

GameSpy Technology shutting down, will affect a ton of games


See what games are losing multiplayer
Apr 04
GameSpy Technology has announced that effective May 31, they will cease providing hosting services for all games that still use their technology. The service has existed ever since the Quake days, and has provided things like... read

Beware a trojan targeting World of Warcraft accounts


BEWARE
Jan 04
Blizzard has identified malware that's been targeting World of Warcraft users recently which was able to steal account info and the authenticator password. The trojan is a fake version the Curse Client, the add-on management ... read
Implementing temporary programs to hold players over for permanent changes
If you've been playing Forza Motorsport 5, you're probably very familiar with the game's awful microtransactions. If not, basically the game uses tokens you buy in-game that can be used to purchase cars if you don't have enou... read feature

Xbox One consoles experiencing hardware issues


Users reporting a variety of problems
Nov 22
[Update: Destructoid user ghostpsalm777 is experiencing the same disc grinding error, and has shared his story of what Microsoft wanted to offer to fix the situation. See his story below along with his video.] It's not a cons... read
Origin

Is that you, EA? 24-hour refunds on Origin games


More of this, please
Aug 20
In a surprisingly progressive move, Electronic Arts will offer full refunds on game downloads for Windows or Mac that are purchased on its distribution platform Origin. What's the catch? There isn't one, really. You just have... read
We answer The Question
Microsoft's announcement of the Xbox One has been met with no shortage of derision. Concerns over the future of the used games market, the console's need to connect to the internet and a failure to effectively communicate th... read feature

We answer The Question
It seems we can barely go a month without a game release suffering some manner of issue in its launch week that overshadows the game itself. With the complexity of modern games, the wide range of variables at work and the ch... read feature

Video Game Voters Network and the fight against stupid


Oct 04
Nintendo isn't the only one who wants to make gamers into ambassadors, but unlike the 3DS variety, nobody is giving away free videogames if you become a Video Game Voters Network Ambassador. The program, which is open to any ... read

Best Buy responds to critics of PS3 firmware install fee


Oct 07
There's been a fair bit of raging on the internet about Best Buy charging customers to perform a firmware update on PlayStation 3 systems. IndustryGamers reached out to the company for a response, to which Best Buy repli... read

Nintendo to allow transfer of games between 3DS handhelds


Sep 29
Nintendo has released a hardware fact sheet with still more details on the 3DS, including one feature which is sure to make DSi owners looking to upgrade very happy. You will now be able to transfer your DSiWare purchases fro... read

Nintendo fixes Metroid: Other M glitch via postal service


Sep 28
There is, apparently, a game-breaking glitch in Metroid: Other M which is preventing some players from progressing in the game. Collecting the ice beam, progressing to the next room, killing the enemies there to open a n... read

EA offering some compensation to APB customers


Sep 25
With Realtime Worlds' APB having met an early demise within a mere three months, some fans are (justifiably) upset that they invested fifty dollars into a game which they can no longer play. Efforts by some to be refunded by ... read






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